154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Easy Sign Up Experience
The customer service rep was knowledgeable and friendly. She explained everything in detail. The only thing I didn't like was when she was indicating that we would need the extra enhancements.
Insurer: Trupanion
By: Robert
Reimbursement amount is rubbish
Reimbursement amount is seriously bad, considering the amount of premiums we pay it’s rubbish!
Insurer: Spot
By: David
I adopted 2 puppies
I adopted 2 puppies. Prior to picking them up I researched 5 pet insurance companies. I decided to purchase Embrace as the customer reps. we're fantastic on the phone . They answered my questions. I made an apt. With my vet. fot 3/18/25. I picked up the pups and a few days later I called Embrace to ask when the effective date of the insurance would begin. I was told immediately on 3/18/25. I explained they had a well checkup that afternoon. They assured me the visit would be covered. Later that morning I received an email with the policy info. This stated the effective date was 03/20/25 not 03/18/25. I again called back and was asked to hold on so the rep. could double check. She came back on and explained the wellness portion was effective 03/18/25 but the illness and accident portion begins 03/20/25. I bring them to the vet. I make a copy of vet receipts and email to Embrace. Next day I receive an email They cannot read vet receipt as it is blurry. Really I can read it. I call them, they ask me to repeat make another photo and email it. I do so. Then they send me email that coverage does not begin until 03/20/25. Therefore denied. I believe this is a scam. I have emailed them again requesting to cancel and refund of $254.00. No response. Do your due diligence before chosing pet insurance.
Insurer: Embrace
By: Catherine LaSpina
Good and quick services.
Good and quick services.
Insurer: Spot
By: John Sturgill
Easy and fast to submit a wellness…
Easy and fast to submit a wellness claim.
Insurer: Embrace
By: Colette
The only reason I’m not giving Embrace a 0…
The only reason I’m not giving Embrace 0 stars is because the sign up process was easy, and I was able to get only a 14 day delay after submitting my Vet’s exam before the orthopedic portion of the policy became active. My dog has no preexisting conditions nor did I submit any claims during the policy year. Then I get a renewal notice that my policy is going up over 50%. I’ve cancelled Embrace. I’m updating my comment based on the Embrace reply. If I modify my coverage further, it’s definitely not worth having. The Embrace reply is the standard language all pet insurance companies give everyone. I’ve contacted the State of Maryland department that handles pet insurance in the past and was told they can’t do much to deny the rates as the paperwork these pet insurance companies submit to justify their rate and claim decisions is hard for the State to argue against. Not a lot of State resources to deal with pet insurance these days.
Insurer: Embrace
By: Rici Rutkoff
Pets Best health insurance has a…
Pets Best health insurance has a remarkably quick and easy claims process. I never had any issues with claims and getting reimbursed. Customer service is readily available and helpful throughout the process. Pets Best consistently has a supportive and responsive approach to handling claims and addressing any concerns.
Insurer: Pets Best
By: Kim Kamber
Excellent Price and Insurance Policy…
Excellent Price and Insurance Policy for y Little Girl.One Office Visit pays for the entire years Premium
Insurer: Nationwide
By: Kenneth
Pets Best is the best!
Pets Best has always been wonderful to work with. They pay my claims very timely and without issue. I highly recommend them.
Insurer: Pets Best
By: AU