209,466+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,466 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All Customer Service should be this great
My dog, Brady, a Morkie, recently became ill. I had to take her to the vet while on vacation in Florida. She's my baby, and her health is of the utmost concern to me, and thankfully, the vet was able to give her fluids and meds to make her feel better. But, ooh boy the sticker shock of the bill. I was grateful that I had insurance. I submitted my claim and emailed customer service. They are incredibly prompt with response, and genuinely kind. They processed my claim within 2 days. I'm very glad I picked Healthy Paws, and would recommend them to anyone.
Insurer: Healthy Paws
By: Jami
Accountable and with great customer service
We have had ASPCA pet health insurance for our Shelby around 5 years now. Throughout the years we have unfortunately had a few claims which were processed promptly and fairly. The customer service agents take their time to explain the benefits and their communication is stellar! They give me the piece of mind of being able to get the best treatment for Shelby and not have to worry about if I will be reimbursed. Great service and completely worth every penny. I recommend them all the time to my friends and family.
Insurer: ASPCA
By: Susy
Surprise Visits
Our puppy Shadow is full of energy at all times. One day as we were getting ready to take him for a walk we noticed there was blood on the floor. We searched everywhere to find out where it was coming from. Eventually we noticed that he had a cut on the back of his leg. We immediately took him to the vet where they said he would need to be under anaesthetic to get this cut stitched up. The estimate for this procedure was over $1000.00 luckily having the pet insurance made that amount more manageable! Thank you Trupanion.
Insurer: Trupanion Canada
By: Anne
Surprise Visits
Our puppy Shadow is full of energy at all times. One day as we were getting ready to take him for a walk we noticed there was blood on the floor. We searched everywhere to find out where it was coming from. Eventually we noticed that he had a cut on the back of his leg. We immediately took him to the vet where they said he would need to be under anaesthetic to get this cut stitched up. The estimate for this procedure was over $1000.00 luckily having the pet insurance made that amount more manageable! Thank you Trupanion.
Insurer: Trupanion
By: Anne
Healthy Paws offers superior coverage for seniors
In 2012, when I chose Healthy Paws for my cats, it was after having dome a fair amount of research. At the time, Healthy Paws was one of the few insurers that would cover older pets, such as my then 12 year old female cat. Healthy Paws was also the only insurer that I found, at that time, to offer continuous coverage for older pets. For those who are unfamiliar with insurance jargon, continuous coverage means that illnesses or injuries that show up while a pet is covered, will continue to be covered as long as the policy is in force, (as long as the pet is alive, and the premiums are paid.) Insurance plans that do not offer continuous coverage will generally cover a disease for the policy term in which the disease is diagnosed, but will consider the disease a pre-existing condition when the policy is renewed at the next term, usually the next year. What this means in real life is that a pet that develops diabetes, for instance, will have the diabetes covered for a year with a non-continuous coverage policy. The next year, after the policy is renewed, the diabetes will no longer be covered. Healthy Paws' continuous coverage plans are worth seeking, because they allow pet parents to keep giving their pets high quality care year after year, not just for the first year after something pops up. This type of consistent, high quality care made all the difference for me and for my oldest insured cat, my soon to be 15 year old little girl. My girl has, like many older ladies, arthri
Insurer: Healthy Paws
By: M.
Excellent, fast, courteous, caring company!
Trupanion is a wonderful company that truly puts our pet care and customer care as their top priority. Once I checked my dog out from the hospital, it wasn't even a hour before hearing from Trupanion. We are so happy with their genuine concern and communication !
Insurer: Trupanion Canada
By: Cindy
Excellent, fast, courteous, caring company!
Trupanion is a wonderful company that truly puts our pet care and customer care as their top priority. Once I checked my dog out from the hospital, it wasn't even a hour before hearing from Trupanion. We are so happy with their genuine concern and communication !
Insurer: Trupanion
By: Cindy
The BEST Insurance Company for Pets!!!!!!!
Many of my friends were skeptical when I told them I had pet insurance for my cat, telling me it was a waste of money. Even I often wondered if I was doing the right thing, spending money each month for two years without seeing any benefit...........until my baby got sick and I had $1600 in vet bills that I couldn't afford!!!!!!!!! Trupanion has paid most of that cost, and I know I would be up the creek if I didn't have them to help with my kitty's medical bills. To top that off, the people who answer the phone when I call to ask questions are AMAZING!!!!!!!!!!! The most friendly, caring, pet-lovers in the world!!!!!!!!!!!!! I had a different pet insurance for my first cat, and NEVER had this good of an experience!!!!!!!!!! They even sent me an email just to see how my baby is doing!!!!!!!! Trupanion is THE BEST pet insurance in the world!!!!!!!!!!!!!
Insurer: Trupanion Canada
By: Ruth
The BEST Insurance Company for Pets!!!!!!!
Many of my friends were skeptical when I told them I had pet insurance for my cat, telling me it was a waste of money. Even I often wondered if I was doing the right thing, spending money each month for two years without seeing any benefit...........until my baby got sick and I had $1600 in vet bills that I couldn't afford!!!!!!!!! Trupanion has paid most of that cost, and I know I would be up the creek if I didn't have them to help with my kitty's medical bills. To top that off, the people who answer the phone when I call to ask questions are AMAZING!!!!!!!!!!! The most friendly, caring, pet-lovers in the world!!!!!!!!!!!!! I had a different pet insurance for my first cat, and NEVER had this good of an experience!!!!!!!!!! They even sent me an email just to see how my baby is doing!!!!!!!! Trupanion is THE BEST pet insurance in the world!!!!!!!!!!!!!
Insurer: Trupanion
By: Ruth
They actually care!!!!
I've dealt with a lot of insurance companies but never one like this!!! The claims are easy to make, processed quickly, and I can understand them. I have never worked with a company that I truly feel they care. And the rates are great. I have recommended them to all my friends.
Insurer: Embrace
By: Darlene