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Quick Claim Processing - Fantastic Customer Servic
I recommend Healthy Paws Pet Insurance every chance I get, just as I was recommended by a satisfied policy owner. I was told that for the first claim, the processing can take longer, due to the claims handler gathering the medical history of our dog. My vet submitted all their documents and reports to Healthy Paws on a Thursday, and I rec'd an email the following Monday that the claim processing was complete, and a check was mailed the next day. I've heard the horror stories from other pet owners and cannot say enough about my experience. I only wish "people" health insurance companies can take a clue of how to treat policy owners>
Insurer: Healthy Paws
By: Mark
So happy with Healthy Paws!
My puppy managed to escape her locked crate (!) while we were not home and went exploring all the rooms she is not allowed into including the bedrooms. After climbing onto the bed and a bookcase, she ingested inedible items containing button batteries amd also managed to find and open a travel bottle of Ibuprophen. This all happened on a Sunday, so we rushed her to the emergency vet which resulted in a very expensive two day stay with x-rays, induced vomiting, intravenous fluids, and medications. Healthy Paws paid within days of receiving the claim fully in the amount outlined in the contract. They even sent an email to check up on how she was doing. There are a lot of choices out there for pet insurance and I'm so glad I chose Healthy Paws and have already recommended them to others!
Insurer: Healthy Paws
By: Elaine
Excellent coverage and customer service
We have two Sealyham terriers (2 years and 1 year) and will be getting a third puppy who we will also be insuring. We had been with another major pet insurance company for approximately 10 years with other animals we had. That company was covering less and less compared to when we first were submitting claims. When we got our now 2 year old Sealy, after researching with our vets' offices as to which carrier seem to be the most popular - especially when it came to covering alternative modalities like acupuncture, laser therapy, etc. - Embrace was the carrier that seemed to be recommended. Having puppies always seem to involve trips to the emergency vet plus other miscellaneous issues that come up, and we have been extremely pleased not only with what is covered under our Embrace insurance but the turn around time. We have recommend Embrace to other friends and neighbors and will continue doing so.
Insurer: Embrace
By: Melissa
You have insurance, nuts to not have for your pet
This is my 3rd dog, first time with insurance. Cannot beliefe I havent had this before. Not only does it pay for itself but it provides peace of mind. Embrace is the BEST!!!!
Insurer: Embrace
By: Bill
Quick, stress-free service
We were very pleased with how quick our claim was processed and our check was recieved. The communication from the time the claim was placed to the time we recieved the check in the mail was wonderful.
Insurer: Embrace
By: Jaimee
I know this might seem a bit onerous BUT
I have never used a pet insurance. My Vet recommended Embrace and another insurance company. I decided on Embrace and I am very disappointed in my claim results. My cat had an accident that caused the following Diagnosis: Fractured left rostral mandible, Luxated tooth, Complicated crown-root fractures on four teeth. Wire splint, surgical extraction of tooth on the four teeth, Gracie had a broken lower left jaw and four broken teeth. I submitted my claim to Embrace. My claim was for $2,430.96 and they only will reimburse me $1934.37. The reason that people get insurance is to help with the cost of vet bills in an emergency. I felt that my total bill should have been covered signed up for Embrace a few months ago. I know being in the insurance business or claims is not an easy job to do especially when you are not give all the information to process when requested. However I just some friendly input, sometimes everyone should check with others to make sure that no one else has been working with the insured already. Since getting the insurance with Embrace I have received 22 emails to date and counting. The last thing someone needs is to be reminded every couple of days that information is needed to process the claims. I was and still am and will always be worried about my little girl Gracie. I had not slept in over 48 hours since she got hurt real bad I did not want anything to happen to her I MISSED WORK UNPAID SINCE MONDAY from her getting hurt.
Insurer: Embrace
By: Jon
Excellent insurance from Healthy Paws
My deaf boxer Lilly chewed and swallowed pieces of a blanket. She died on the table the vet brought her back and she utimately had two surgeries and received plasma a couple of times. My vet bill was just over 4000.00. I could have never done this without Healthy Paws. They paid me within 10 days and never questioned the care or bill, infact they contacted me to check on Lilly's recovery. I am glad that my research into pet insurance led my decision to get Healthy Paws
Insurer: Healthy Paws
By: Shelly
Bodie on the mend Thanks to Healthy Paws
Bodie ate a very toxic pill and had to be hospitalized for 2 days. He had to have blood tests, IV fluids and other medications. If we had not had Healthy Paws Insurance we could not have given Bodie all this great care. Healthy Paws claims processing was fast and accurate. The staff at Healthy Paws are great!
Insurer: Healthy Paws
By: Robert
The BEST pet insurance: Healthy Paws
We are extremely pleased with Haelthy Paws pet insurance. The coverage is excellent covers many things our previous company did not. Very fast payment of claims. Our dog just had surgery and not only was almost everything covered, but an agent actually contacted us to say he was sorry that Our dog needed surgery and to ask how she is doing!
Insurer: Healthy Paws
By: Jill
Glad I Found This Company
My experience with a previous pet insurance company found that no matter what the claim, they always managed to deduct enough things to pay off only about 50 percent of the claim. When Healthy Paws says they will pay 90 percent of a claim, that is what they pay. No gimmicks. No excuses found to lower the claim amount. My lab Montana has had two major surgeries in his young life, each costing nearly $4000. Healthy Paws came through when I needed them and saved me tons of money. I know I can count on Healthy Paws if he or my other pets run up expensive medical bills in the future. The people at Healthy Paws are very personable and actually send follow up emails to see how your sick pet is doing. A nice personal touch not usually seen or expected of insurance companies
Insurer: Healthy Paws
By: Alan