210,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service & timely reimbursements!
With all the opportunities for pets to end up at vet, there is no question that pet insurance is a good option! Healthy Paws has great customer service and are very prompt in sending reimbursement checks.
Insurer: Healthy Paws
By: Kate
Easy Claim Process
I've had ASPCA insurance for over 4 years now but just had to submit my first claim. The process was very smooth - I did make sure to get all records from my vet throughout the incident so including them may have made the process even smoother. The claim was processed quickly and I received my reimbursement with no issues. The only slight downside was that I wasn't fully reimbursed for what I anticipated - my vet charges slightly higher rates and they use a local average for what they will cover. Not a huge issue for me though - I'm happy to at least have the peace of mind this insurance provides me!
Insurer: ASPCA
By: Courtney
Excellent service
Trupanion representatives are very helpful, and the company promptly reimburses you for expenses related to injury or illness.
Insurer: Trupanion Canada
By: Lewis
Excellent service
Trupanion representatives are very helpful, and the company promptly reimburses you for expenses related to injury or illness.
Insurer: Trupanion
By: Lewis
i am very happy
after my little one broke her leg the cost was very high I had enough benefit in return to make me happy
Insurer: Embrace
By: Maria
Embrace comes through again!
As has been the case throughout our nearly three-year relationship with Embrace, they've come through again with seamless, efficient, and friendly service when processing a claim. They also automatically applied a new credit to our premium for which I didn't realize we even qualified!
Insurer: Embrace
By: Kay
Dolly's happy with her health insurance
On April 18, Dolly jumped off our bed, ran a short way and began to cry out in pain. She could not put weight on her right hind leg. I feared she had damaged her knee. Next day to doctor who diagnosed swelling in the knee area and advised reduced activity; i.e. keep her on leash at all times and move her bed as you move her from room to room. Restrictions 3-4 weeks. Outcome desired: To avoid surgery. We did this and Dolly is walking fine. This bill was $292.20 Back in December, we noticed one of her nostrils crusted over and we went to doctor. Treatment was ordered and we proceeded to comply. Weeks went by and the nostril improved, but never totally well. In April she had her teeth cleaned and while under anesthetic vet scoped her nose. Infection was present and a culture done to identify exact bacteria and proper antibiotic to use. She was placed on a regime of antibiotics for 14 days. She has responded but we are watching to see if it returns. This bill $548.75 The teeth cleaning was not covered by insurance. Claims were sent to Healthy Paws and promptly processed. The checks followed a few days later. Everything was paid as per the policy I purchased. I am so glad I bought insurance for her. It gives me peace of mind to know I can take care of her when the need arises. Rarely do I write reviews, but I did this one because I think Healthy Paws deserve to have folks know this is an honest company that treats the insured as their policy states.
Insurer: Healthy Paws
By: Harriett
Healthy Paws Insurance is truly a life saver.
My four year old cat, Molly , threw up one evening, but otherwise she was playful and happy . It happened again during the night and then once more the next morning. I made an appointment with my vet for later that morning. About 30 minutes later I checked on her. Molly's nose and gums were pale and she was barely breathing. I rushed her to the hospital and she was close to complete cardiovascular collapse. It took two and a half days of IV fluids, IV antibiotics (her temperature went to almost 104) and an ultrasound to diagnose and treat severe colitis. The estimates for her care amounted to several thousand dollars. I was very worried about Molly, but I was not worried about the cost. I knew we were covered by Healthy Paws, so Molly was able to get the care she needed. This has a very happy ending. Molly is fine and back to swatting at the dog. Healthy Paws processed my claim quickly and I had my check within a week. I consider health insurance for my pets as important as my own. Healthy Paws is the best.
Insurer: Healthy Paws
By: Carol
Outstanding coverage and superb customer service!
We adopted Layla at age 5 from a rescue organization. We were very pleased Healthy Paws approved her for coverage in spite of her very limited medical history we were able to provide when we submitted her application. Seven months after enrolling her, she acutely developed a severe limp. Her diagnosis was a torn ACL, which required surgery. Our bill was approximately $3500 and Healthy Paws paid 80 percent. The day after I submitted the claim, I received an e-mail that the claim was completed; the check arrived in the mail within 5 business days. A representative from HP sent an e mail 2 weeks later check on her progress. I could not be more pleased with this insurance. They are efficient, claims are paid in a timely and accurate manner, and they take personal interest in our pet. I had experience a number of years ago with another pet insurance company, and there is no comparison. Healthy Paws sets the standard for the pet insurance industry.
Insurer: Healthy Paws
By: Becky