209,371+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,371 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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great 1st experience
This was our first time submitting a claim and we were very pleased with the response. The people we spoke to were caring and knowledgeable and the claim was processed within 3 weeks. There was a little hiccup with Canadian/U.S. funds, but we were delighted to have this cleared up and receive payment for the difference within a few days. All in all we couldn't ask for better service. You guys really live up to your brochure!
Insurer: Trupanion Canada
By: Maureen
great 1st experience
This was our first time submitting a claim and we were very pleased with the response. The people we spoke to were caring and knowledgeable and the claim was processed within 3 weeks. There was a little hiccup with Canadian/U.S. funds, but we were delighted to have this cleared up and receive payment for the difference within a few days. All in all we couldn't ask for better service. You guys really live up to your brochure!
Insurer: Trupanion
By: Maureen
Easy forms, easy filing of claim.
We asked the vet to fax our claim into Embrace right after Gracie's surgery. We received our check in the mail before the stitches came out about 10 days later.
Insurer: Embrace
By: Peggy
Wonderful so far!
I had VPI with my previous Bernese Mtn Dog. I was okay with it. Didn't think they paid quite enough on the first cancer surgery but was sure nice to have some of it back. I didn't really know another one so would have put my new berner puppy on it too but stopped to read all the fine print in the back and they had added an exclusion for Histio cancer which is a biggie in berners. That was out so I asked around the club and several ladies had Embrace, had some major events and were very happy. I researched it and felt that it covered the most and was impressed to see the level of the coverage on each event until the yearly max was reached. I added wellness coverage as it gives you $25.00 over the rate you pay so felt it was a good deal.So far have just made the wellness claims and they respond immediately that it is received and let you know the amount that is on the way to you very quickly.
Insurer: Embrace
By: Marsha
Outstanding customer service
My pug was suffering from excessive drooling due to dental problems. Unfortunately, he had to have a tooth removed. Due to the very comprehensive wellness program, I was reimbursed for the entire amount of the dental care costs and my refund was direct deposited to my account in less than one week. I only wish my own medical insurance could be so efficient. Thanks Embrace!
Insurer: Embrace
By: Brenda
Wow for peace of mind
I have been with this pet insurance company for more than 10 years. I have Nothing but WONDERFUL things to say about them. My Saint Bernard Pandora seemed to always be the kid needing treatment. I have filed several claims over the years & the last one being just a week ago. Pandora had to go to ER vet over the weekend before the holidays & the bill was $2300.00. She didnt eat for couple of days & then had bloody diarrea. My poor baby needed IV fluids & test after test to see what the problem was. She had ultra sound, blood work & many other things. Was called Hemorrhagic Gastroenteritis. Thankfully 2 days later she was able to come home & is now 100% better. I knew once I filled the claim it was a short time before getting credit for a chunk of the bill. Filled last Sat & 5 days later It was complete. Wow, is what this company are all about. They do have caps on most things that are concidered resonable cost for each State but do a Very good job at paying out & explaining every detail of the bill. I knew going to ER vet I sellected was way more expensive than some but I knew I was getting the quality of care for my dog so took her there not the cheaper closer place. They paid over $1600 for the claim so I was Very pleased. I have the 80/20 plan, I pay 20% they pay 80% of what is resonable costs. It is with Great custumer service & payout that I reccomend this company above all others to all my friends & clients I meet. I am a pet sitter & dog walk
Insurer: ASPCA
By: Maureen
Always polite and helpful.
Our two Great Danes were playing when I noticed RED on the neck of Mister,our Harlequin. Apparently Guido's tooth caught in Mister's neck folds and made a 3 inch gash. Of course this happen on the weekend. Our Vet put in a couple staples and a couple days later put Mister on antibiotics. Our claim was handled quickly. Jeana,the ASPCA rep., called and asked about Mister. That was so kind and thoughtful. Please let her know how much we appreciated this personalized care.
Insurer: ASPCA
By: Michelle
Wellness Plan and Insurance
I am a new dog owner, with no previous experience whatsoever. I found about Embrace on the internet, and after researching against other option in the marketplace, I decided to enroll. So far the service has been outstanding, following always via emails. I used the wellness plan for vaccination, and in less than a week I received notification of the reimbursement.
Insurer: Embrace
By: Caro
Outstanding Insurance
Before I received my pet I researched my insurance policy and this one was the best they are very friendly and knowledgeable as my Dog suffered from pancreases disease and take meds now and all the claims I have sent in were honored and was very easy to file I would recommend this insurance to anybody who has a pet
Insurer: ASPCA
By: Brian
Nicest insurance company ever!
Had VPI for many years. They were painfully slow and nit picked everything. Then they have a payment schedule that is not realistic. I switched to Healthy Paws. Best move I made. They reimburse you 90% of what your vet charges. There is no schedule . There are no caps on lifetime payments. You pay one annual $200 deductible and then they pay 90% of what your vet charged you. I send in my claim by email and it is processed within the hour! How amazing is that? VPI would take weeks to process your claim. Yes, the premiums are a little higher, but as the old saying goes "you get what you pay for". With healthy paws you certainly get your money's worth and the people there are the nicest as we'll.
Insurer: Healthy Paws
By: Mort