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Great insurance, excellent service
I have had my insurance on my 2 dogs for over 7 years and was hoping never to have to use it but August 14th, my male mini doxie was ill. ASPCA pet insurance has been wonderful--claims were processed timely and I love the new direct deposit--no waiting for mailed payments. I also liked the friendly follow-up by Bob on 10/5. I have nothing but good things to say about your company.
Insurer: ASPCA
By: Felicia
Outstanding Customer Service and Timeliness
We've been treating our dog for a mammary tumor that has encompassed three different doctors, a surgery, and follow on medication and treatment. The turnaround time for the claims has been excellent as in just one month, we accumulated roughly $3,000 over medical bills which 80% is funded back to us. Highly recommended and great options provided for deciding how much coverage we wanted for our rescue dog.
Insurer: Embrace
By: Rob
Acute Renal Failure in Beagle covered
I am so grateful to the Embrace staff and that I had coverage for my beagle, who developed renal failure after NSAID treatment. The renal failure was caught quickly and treated promptly and my reimbursement was expedient.
Insurer: Embrace
By: Lonny
Embrace-A BIG hug of insurance for your 'babies'!
When I hear the word 'insurance', my eyes glaze over, I get nauseous, dread future billing 'issues' and ultimately put my fingers in my ears and say, 'lalalalala-I can't hear you!'. Thank the heavens that this old dog CAN learn new tricks because Embrace changed all that for me. Their prices are competitive, their coverage is amazing, their reimbursement is quick and painless and their guest service far exceeds all expectations. They have provided constant security for myself and my cats' health(Alex and Runtly). I only have one complaint: neither of my babies has been awarded 'Pet of the Month' . Hmmmmm-I'm not sure why. One of these days it will happen. I guess I should consider submitting them; this may just be the crucial step I've forgotten.A lighthearted joke in a health insurance review? You KNOW Embrace must be incredible(they are!). Thank you! We all appreciate it....well except for the little one who the vet just put on a diet :(
Insurer: Embrace
By: Allison
VERY happy with Embrace
My Shih Tzu is 9 months old and I purchased Embrace insurance before I picked her up as a puppy. I spent a lot of time researching the different pet insurance options and reading reviews. While there are a few companies that look to be pretty highly rated overall, I selected Embrace – and I have been very happy. I decided to include a wellness plan as part of my illness plan since a pup’s first year of life has a lot of wellness visits, and the discount from these costs help offset the illness coverage. After each visit, I promptly received the wellness claim payment. Pup has been very healthy and, much to our surprise, tested for high liver enzymes when getting routine blood work for her spay surgery. We moved forward with recommended testing ($650) and a liver biopsy ($500). Since these were the first illness claims, I wasn’t sure how it would go. Embrace did not disappoint. Since I had already submitted her baseline medical records, the claims were reviewed and paid promptly (2 weeks). During these 2 weeks, I contacted customer support to ensure they had all the information they needed and the representative who took my call was very friendly, explained the “under review” process, and confirmed no action was needed by me. I highly recommend Embrace. It is insurance, you may need it, hopefully you will not. But if you do, it eases the financial burden an illness can create.
Insurer: Embrace
By: Julie
Claim reporting and response time, personnel atten
Keep up the excellent service....
Insurer: Trupanion Canada
By: R.
Claim reporting and response time, personnel atten
Keep up the excellent service....
Insurer: Trupanion
By: R.
Thanks for great service
My dog Molly has a chronic condition that requires attention about twice a year. Although we follow our vet's instructions and follow a strict prescription diet, we still have flare ups. Our claims are always handled promptly and without question. I highly recommend Embrace for pet insurance.
Insurer: Embrace
By: Jackie
THANK YOU FOR AWESOME SERVICE
The efficiency in all claims is exceptional and any of the care reps spoken to have been most friendly and polite. Kudos to ALL THE TRUPANION TEAM.....keep up the GREAT work....your customers always come first and you guys certainly exude that. MARJIE
Insurer: Trupanion Canada
By: Marjie
THANK YOU FOR AWESOME SERVICE
The efficiency in all claims is exceptional and any of the care reps spoken to have been most friendly and polite. Kudos to ALL THE TRUPANION TEAM.....keep up the GREAT work....your customers always come first and you guys certainly exude that. MARJIE
Insurer: Trupanion
By: Marjie