209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Could not believe how well the claim process went
Had always thought pet insurance was a waster of money, I have been completely surprised at how well the claim process with Trupanion went recently with our first and only claim so far.
Insurer: Trupanion Canada
By: Tonia
Could not believe how well the claim process went
Had always thought pet insurance was a waster of money, I have been completely surprised at how well the claim process with Trupanion went recently with our first and only claim so far.
Insurer: Trupanion
By: Tonia
Quick, compassionate, and just plain good service
Our chocolate lab, Quincy Jones, got sick because he ate something he shouldn't have (pretty typical for labs, eh?). Unfortunately he had to go the ER to get checked up and had to stay for several days :( Luckily everything turned out just fine. We sent the claims for both the regular vet and ER vet, it was approved within 1 day (AMAZINGLY fast!), and they covered everything that was stipulated in the initial paperwork. No surprises, nothing. Furthermore, the CEO reached out to us later and asked us about how Quincy was doing. Just an overall warm and pleasant experience (except for Quincy getting sick). I would recommend this to any and all people who are considering pet insurance - which if you have a labrador, you better seriously think about it!
Insurer: Healthy Paws
By: Sid
excellent and caring service
Having checked a few recommended companies for pet insurance, we chose Healthy Paws as it seemed to be the best coverage at the best price. What we didn't anticipate is how easy a process it is to file a claim and how unbelievably prompt their response and payment are. You hear back from then by email almost immediately. They also follow-up to check on your pet and clearly read any response that you send in. They offer a straight-forward and caring service. Human health insurance could learn much from them.
Insurer: Healthy Paws
By: Amy
Extremely fast service regarding claims.
I am going on my 2nd year of having Embrace Insurance and I have nothing but praise to say. They are extremely quick on their responses regarding claims and just as quick on the refunds!
Insurer: Embrace
By: Karin
The best pet insurance out there!
My cat has gone through several illnesses over the past three months. The total bills added up to almost $10k and Trupanion did not hesitate and reimbursed us for all the claims!! Trupanion is the best!!
Insurer: Trupanion Canada
By: Maggie
The best pet insurance out there!
My cat has gone through several illnesses over the past three months. The total bills added up to almost $10k and Trupanion did not hesitate and reimbursed us for all the claims!! Trupanion is the best!!
Insurer: Trupanion
By: Maggie
Happy As Ever With Embrace
Laura Bennett and her team are always quick to respond and very helpful. Claims are a hassle free process and they make sure they follow up every time. Many times, I submitted a claim and forgot about it but Laura has always checked to see that I got the refund for the Wellness claim. If you are thinking about adding the Wellness program to your insurance policy--do it! You spend $300 to get $400---which is absolutely doable with a pet that needs check-ups, shots, dental, flea and tick meds, etc. Love this company and would HIGHLY recommend it to anyone needing wellness or regular insurance for their pet.
Insurer: Embrace
By: Erin
Outstanding!
One of our three cats, Theodore, was recently diagnosed with an entropion: the eyelid had swollen so that the hair on it was irritating the eye so badly it caused ulcers on the eye itself. Although unusual in cats, our vets had seen this before and recommended surgery to prevent any further or permanent damage to the eye. Knowing that we had insurance helped make our decision to have the surgery a little easier.Healthy Paws response was outstanding. I emailed in our scanned claims and by the end of the day, I received a response email indicating out claims had been processed and that we'd be receiving a check shortly. However, even more outstanding were the follow up emails asking how our "boy" came through the surgery and wishing him a swift recovery. I wish we had that kind of interest and service from our human insurance companies! My wife and I had considered changing over to the pet insurance offered by her company, which would be slightly better financially for us. But, after this experience, we decided we can't do any better than Healthy Paws for our three "kids."
Insurer: Healthy Paws
By: Lawrence
Riley's wellness
My claim for my dog was handled in an expeditious manner. I was notified of the review and results of my claim. It was exactly one week since her surgery. I am very pleased with the insurance level I selected and how it was handled. Having pet insurance, such as Embrace, helps to defray the cost of those well visits that we know are necessary and can be costly. I would highly recommend Embrace to any pet owner.
Insurer: Embrace
By: Marge