154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

March 17, 2025

A corporate company with a personal touch.

I recently made a call into Fetch prior to signing up for one of their policies. The agent, Josh, was extremely knowledgeable and helpful. I had many questions and he helped me do a side by side of my existing policy to the new one at Fetch. He even sent me information from his personal work email (i.e. not a general mailbox that gets distributed to everyone) which is essentially unheard of these days. The personal touch is what finally compelled me to sign up for a policy. I haven't had the opportunity to make any claims yet, so I can't really speak to that. But I am no stranger to pet insurance and I've dealt with three different companies now (including Fetch) and so far I am happy with the service, coverage offered, and payment options.

Insurer: Fetch Canada

By: Lainee T.

Verified March 17, 2025

Excellent customer service

Chad was an excellent customer service agent, providing all the info I needed clearly and effectively and being effective at processing my enrollment.

Insurer: Nationwide

By: customer

Verified March 17, 2025

Jon was very informative and friendly

Jon was very informative and friendly. He handled my many many questions very well. I was satisfied I was fully informed on the process and the coverage my dogs are receiving.

Insurer: Nationwide

By: Christina

Verified March 17, 2025

Easy enrollment process

Easy enrollment process

Insurer: Trupanion

By: Michelle

March 17, 2025

They are great to deal with.

They are great to deal with.

Insurer: Pets Best

By: Dede Burkholder

Verified March 17, 2025

Requested one policy and received…

Requested one policy and received another. Now I need to call back to change it which is an inconvenience.

Insurer: Nationwide

By: John

March 17, 2025

Easy to fill claim

Easy to fill claim

Insurer: Embrace

By: Marline

Verified March 17, 2025

Very approachable

Very approachable, friendly and informative.

Insurer: Trupanion

By: Laurie

March 17, 2025

Gus' Second Chance

🐾 A Heartfelt Thank You to Willow Grace Veterinary Hospital in Middletown DE and Pinnacle Veterinary Specialists in Glen Mills, PA 🐾 This past Sunday was incredibly tough for us. Gus was in severe pain, trembling and barely walking. Having seen something similar before, we rushed him to Willow Grace. The amazing staff there suspected it was a back issue again, but thankfully, not as severe as before. However, by Monday night, things took a turn for the worse. Gus could no longer use his back legs, was crying in pain, and we felt absolutely helpless. After a quick call Tuesday morning, the compassionate team at Willow Grace swiftly got us an appointment with a neurological specialist at Pinnacle Vet. The staff at Pinnacle Vet were incredible. After examining Gus, they confirmed he had a herniated disc in his lower spine. Faced with a very hard decision, we were overwhelmed by their support and kindness. The MRI alone was $3,500 and surgery was estimated between $8,000 and $10,000. Thankfully, when we adopted Gus, we also got pet insurance through Healthy Paws. Reaching out to them, we were met with some of the most understanding and supportive people. We are beyond grateful that our policy covered 80% of the expenses. On Tuesday, Gus underwent emergency surgery and we’re relieved to share that it was a success! He was released today and is now resting at home. The next 6 weeks will be challenging, but he's already showing signs of improvement. If there’s one thing we’ve learned from this experience, it’s this: pet insurance is absolutely worth it. It made what would have been a hard decision easier, and we couldn’t be more thankful to everyone who helped us get through this. So many friends have said they always thought about getting the pet insurance but never followed through. Do yourself the favor, get the insurance. Thank you again to the incredible teams at Willow Grace, Pinnacle Vet, and Healthy Paws for your compassion and expertise. You’ve given our boy a second chance, and for that, we are eternally grateful.

Insurer: Healthy Paws

Veterinarian: Willow Grace Veterinary Hospital

By: Andrew

Useful
Verified March 17, 2025

Easy thank you

Easy thank you

Insurer: Fetch

By: Laura

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