209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

May 19, 2014

Cannot Live Without Healthy Paws!!!

My 3 year old pit bull mix, Indy, has had everything from mange, to ringworm, to kennel cough, to a heart murmur. 10 days ago he had his SECOND TPLO surgery for a torn CCL (ACL). That was two surgeries, one for each knee. These procedures were possible because of Healthy Paws. They have been a true lifesaver. They are everything they advertise and more. I receive my 80% check literally no more than 5 days after they confirm that the procedure has been covered. BTW, they cover what they say they will…with no questions asked. In the past year they have paid approximately 20 claims! The total for these has to be over $7,000… Like I said, we can't live without Healthy Paws!

Insurer: Healthy Paws

By: Kevin

Useful
May 19, 2014

Prompt Respond, Best Service

What can I say. My baby had a surgery on 8th. We filed the claim on 12th. The check arrived on 16th. I really appreciate their care and prompt responses. Thank you very much

Insurer: Healthy Paws

By: Amy

Useful
May 19, 2014

Fast payment, as promised

My cat was recently diagnosed with liver disease and has begun treatment which I expect will continue for a while. Once my deductible was met, Trupanion paid for the medication and bloodwork as stipulated in my contract. It's my understanding that all future treatment/tests related to his liver disease will also be paid (at 90%). The claim was processed very quickly and payment received in about a week - very fast. The only reason I rated it a 9 instead of a 10 is because when my cat was first diagnosed, they didn't apply the initial bloodwork cost towards my deductible. Their reason was that the bloodwork done was routine. While it was routine, it uncovered the liver disease, and I thought it should be covered because it diagnosed an illness. Anyway, since that time, the two claims related to liver disease that I filed were paid on a timely basis and in the amounts I expected.

Insurer: Trupanion Canada

By: Debra

Useful
May 19, 2014

Fast payment, as promised

My cat was recently diagnosed with liver disease and has begun treatment which I expect will continue for a while. Once my deductible was met, Trupanion paid for the medication and bloodwork as stipulated in my contract. It's my understanding that all future treatment/tests related to his liver disease will also be paid (at 90%). The claim was processed very quickly and payment received in about a week - very fast. The only reason I rated it a 9 instead of a 10 is because when my cat was first diagnosed, they didn't apply the initial bloodwork cost towards my deductible. Their reason was that the bloodwork done was routine. While it was routine, it uncovered the liver disease, and I thought it should be covered because it diagnosed an illness. Anyway, since that time, the two claims related to liver disease that I filed were paid on a timely basis and in the amounts I expected.

Insurer: Trupanion

By: Debra

Useful
May 19, 2014

infected area of neck of my dog

my shepherd had trauma to neck. thought maybe puncture or insect bite. Progressively invasive quickly. Needed exploratory surgery. Everything after my deductible was covered from the vet office. She is on the mend

Insurer: Trupanion Canada

By: R.

Useful
May 19, 2014

infected area of neck of my dog

my shepherd had trauma to neck. thought maybe puncture or insect bite. Progressively invasive quickly. Needed exploratory surgery. Everything after my deductible was covered from the vet office. She is on the mend

Insurer: Trupanion

By: R.

Useful
May 19, 2014

Thank You

When my 9 year old vizsla was diagnosed with cancer we were devastated. The docs told us what type of cancer they thought she had but were not certain. This uncertainty gave us hope that maybe it wasn't the worst kind. The only way to find out was to treat it by shrinking it, surgery and then pathology. If we didn't have ins I'm not sure we could treat her knowing her chances are slim. But now we are going for it and hoping for the best. The people at HP on the phone have been incredibly kind. One representative even shared her story with me about when her dog got cancer and how difficult it was. They are covering everything and wishing us the best. This is my first experience with pet ins and I will recommend HP to all my friends and family. Thank you HP, for the comfort, the peace of mind and for making Maggy's future hopeful.

Insurer: Healthy Paws

By: Joni

Useful
May 19, 2014

First Claim--Wellness

I recently adopted a cat and decided to insure her. I chose Embrace based on online reviews, plus they have a great wellness plan, which I purchased. I took my new cat to the vet for her vaccines and submitted the claim last Thursday via fax. I received an email that the fax was received and that I would hear something in 5-10 business days. It's now Monday and I just received an email that my reimbursement check is coming to me today. I'm impressed with the level of communication and the timeliness of communication. Already glad I decided to go with Embrace.

Insurer: Embrace

By: Kelley

Useful
May 19, 2014

Terrible! Don't buy this insurance

We have had our dog since July 2012. She has been under the care of the same vet since the day we adopted her. She blew her ACL at 9 months old. Both her primary treating vet and the surgeon who repaired the knee said over and over again that this was an accident and not a pre-existing condition. Our vet contacted Embrace on multiple occasions and told them the same. Embrace denied the claim across the board. Earlier this month the same dog had a UTI. It was her second one in a year. Under Embrace's policy, this too was considered a pre-exiting condition. Again, claim denied. The only thing they have not denied is my automatic payment to a worthless policy every month! Now we're screwed for getting new coverage. BUYER BEWARE!!!! DO NOT BUY THIS CRAPPY INSURANCE unless you like throwing money into a black hole! If you don't believe me, read the below which was taken directly from their denial e-mail to me. A snippet of their denial letter: I have reviewed Gabby's claim along with your pet insurance policy and based upon that review, I am sorry to inform you that this claim is not covered under your policy. Gabby's medical history indicates that she had signs of polyuria (i.e. increased urination) on 5/13/2013, which was prior to the start of your policy coverage. As such, this initiated an exclusion to coverage for polyuria (and any related conditions - such as urinary tract infections). It is a temporary exclusion (as we deem something like polyur

Insurer: Embrace

By: Nancy

Useful
May 19, 2014

AMAZING!!

This company is AMAZING! They answer my emails usually within 24 hours and the customer service when you call them is excellent. They even lowered my monthly premium because I moved to a different part of the city. My vet gave me several brochures for pet insurance and after researching all of them I'm so glad I made the decision to go with Trupanion.

Insurer: Trupanion Canada

By: Maurina

Useful

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