219,249+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,249 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Awesome customer service!
Embrace makes it easy to file a claim and the process is efficient. So far, I've only used the wellness benefit and it has been a positive experience.
Insurer: Embrace
By: Ronnie
Mixed Review
This is the only pet insuranse I have ever had so I don't know if this is normal or not. I have submitted 2 claims so far. My first claim was processed within a week, the second claim has taken 2 months to process and it was for a lower amount. (Actually I still dont have the funds in my account, I just received an email yesterday saying the process was complete). Another thing threw me off - when I called to set this insurance up I was told that full coverage for dogs doesn't kick in until 6 months because detailed records are required. I was told that for cats it's about a month. I have had this insurance for 3 months now and only today received an email telling me all the coverage my cat is excluded from. I guess it just wasn't very clearly explained from the get go. The people whom I have spoken with on the phone and received email correspondance from are very courteous and professional.
Insurer: Embrace
By: Liz
great response time
Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.
Insurer: Trupanion Canada
By: K.
great response time
Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.
Insurer: Trupanion
By: K.
great response time
Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.
Insurer: Trupanion Canada
By: K.
great response time
Our male cat Possy had gastritis and vomiting again, he had it last year too. I don't know what we would have done without Trupanion insurance as the vet expenses were very high to treat him. The fact that the deductible was already met is a fantastic benefit. Trupanion responded quickly to our claims. We are grateful to be able to help our cats when they are sick.
Insurer: Trupanion
By: K.
Thank goodness I have pet health insurance.
When my little dog had a broken leg the total for fixing it was $5,000.00. So, I decided to obtain catastrophic health insurance for her. After a few years she contracted an autoimmune disease, which required care for many months, including a blood test each week. This insurance allowed me to keep my very loving, and again healthy pet.
Insurer: ASPCA
By: Joy
Thank you ASPCA
Very satisfied with the pet insurance and service received from ASPCA Pet Health Insurance. It is very simple to file a claim and track it. All done online. I have never had any problems and found it comforting to receive a call from a rep asking how my pet was and if I was satisfied with the company's service in processing the claim.
Insurer: ASPCA
By: Cynthia
Excellent Service and Fast Processing
We just recently signed up the Pets Best Coverage. We were away in Europe when our dog Riley got sick. Our dogwalker was watching him and took him in for treatment. It turned out to be something he ate and he was better in a few days. We submitted the claim and Pets Best reviewed and paid within a week. I called them twice to make sure we submitted all the paperwork and they were helpful and friendly. Would highly recommend this service.
Insurer: Pets Best
By: Saskia
Hard time at first, but ASPCA came through for us!
We adopted Chessie in April 2015, we had gotten her insurance for just in case instances as she was in good health. She at the time, was a 2 year old English Bulldog on good health aside from Heartworm, which the rescue was paying for treatment of. After the treatment Chessie fell off our bed in February 2016 and ruptured her ACL, she fell short of her one year coverage for such accidents and unfortunately we had to pay for that (an almost $6,000 bill). We recovered from that and just recently in June Chessie was hit by a car while on a walk, she was leashed and we were crossing at a corner in a crosswalk when she was hit. Although the full $2500 bill was not covered we did receive payment for a bit more than half which was welcomed. The payment came quick and without hassle. ASPCA even called to check up on her after this traumatic incident. SO Thankful we have this pet insurance!
Insurer: ASPCA
By: Amanda