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Pet parents across the U.S. and Canada have left over 219,278 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bilateral Cherry eye- not covered
I did my homework, research asked questions sat on the "buy" button for months then my English Bulldog developed her first cherry eye before I hit the buy button. At that time she was young and mischievous and started chewing on a wooden basket she wound up poking her eye and needing an emergency cornea transplant. When I called Trupanion, I explained that she already had an expensive cherry eye/cornea transplant surgery ($6000). I was scared to go through that again with no insurance. The nice sales person told me that with the insurance I will have a piece of mind knowing that my Lilly would be taken care of.....? Clearly she didn't mean that my new Trupanion insurance policy would take care of her. Here we are months later and close to $1000 in insurance policy payments, with no return on the 5 claims we had including cherry eye on the other eye, sick appointments, and spayed. So I have spent close to $10000 on these appointments and $1000 on non existing insurance..... I wish I had seen this site when I was researching because I am paying the price. I could have put that $1000 towards her bills. Someone mentioned putting that money into a savings account for vet bills. That sounds like a great idea!
Insurer: Trupanion Canada
By: Kimberly
They're like family
Healthy Paws is amazing! From answering all my questions and making the claim process effortless to even checking in on my pup after his surgery they have been kind and helpful. It doesn't even feel like an insurance company. I would highly recommend them to any pet owner!
Insurer: Healthy Paws
By: Shandra
WASTE OF MONEY!!!!!!
Obviously based on these reviews, I'm not the only one disgusted with this company! I've been a policyholder for 8 years and when I needed the coverage the most, VPI paid next to nothing! I would have been better off putting my premium in a savings for future medical bills. This company is a complete joke and I guarantee I will spread the word to everyone I know, I work for the largest roofing company in the US and I promise to let everyone know about my experience. I couldn't be any more disappointed. If you buy a policy with VPI, you are a fool!!!
Insurer: Nationwide
By: Terri
Quick & Easy
Our dog Ruby had an operation for an intestinal blockage. After getting the bill for nearly $4,000, I went on line uploaded the bill and medical record. I received approval, no questions asked, within a couple of days. Check followed within a few weeks. More than satisfied with their service.
Insurer: Healthy Paws
By: Mike
Healthy Paws does it best
I have been a healthy paws policy holder for the last 5 yrs and have 4 dogs insured with them one of our dogs ( Bug ) tore her knee up playing and requireEd surgery to the tune of over $5000 healthy paws recievepd her bill and with in 3 days a check was in the mail no fuss at all. This the second major bill they have saved me from in the years I have used them ! They are just the best around !!! Thank you healthy paws
Insurer: Healthy Paws
By: Mitch
Trupanion is awesome!
Two of my dogs do not have Trupanion insurance. They are too old. I have never had a problem with them. I have two surgeries of approx. $8000 each that have been pre approved by Trupanion. They have been paying up every time we spend. We love this insurance. The phone operators are always polite and helpful.
Insurer: Trupanion Canada
By: Debra
Trupanion is awesome!
Two of my dogs do not have Trupanion insurance. They are too old. I have never had a problem with them. I have two surgeries of approx. $8000 each that have been pre approved by Trupanion. They have been paying up every time we spend. We love this insurance. The phone operators are always polite and helpful.
Insurer: Trupanion
By: Debra
Very happy I picked ASPCA
I am very happy that I took my vets recommendation and chose ASPCA. I love how they communicate when they receive the claim and when it is processed. I also appreciate the call after the claim is processed and that they ask how my cat Snickers is doing. It is a great piece of mind to have my cat insured in case something bad would to happen to him.
Insurer: ASPCA
By: Kelly
Very pleased with ASPCA Pet Health Insurance
We had talked many times about getting pet insurance but that was as far as it went. When Gucci was adopted we finally decided to give it a try and after filing our first claim we are glad that we did. Our first claim was delayed due to a missed message but when I called ASPCA I found them to be extremely helpful and my claim was processed within a couple of weeks. Also appreciated the follow-up phone call to check on Gucci and to see if we had any questions on the claim.
Insurer: ASPCA
By: Carol