209,864+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,864 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Highly recommend
My dog had surgery to remove a suspicious growth on her toe. The bill was $900+ and after I paid it I faxed the bill to them. I got a check for $586.00 shortly after that. Were were happy that the growth was not malignant, but I was relieved that we had Embrace insurance to help us with the additional expenses of cancer treatment if it had been malignant.
Insurer: Embrace
By: Karen
First time Healthy Paws client
I own an English Retriever. At the age of 10 months she ingested a highly toxic mushroom, Death Cap. In the first 24h post ingestion, if the stomach is pumped, the animal has a great chance of survival, however there are not visible symptoms during this time. My dog was in critical condition at 48h but it took my vet another 24h to determine that she has been poisoned. I rushed her to Sage hospital in San Mateo where she received around the clock care (08-08-2014 to 08-13-2014). After 5 days and over $7,000 in medical bills Sam has recovered and released from the hospital. My medical bills were faxed the next day from both my primary care vet's office as well as from Sage hospital. These claims were processed within one week and in an additional 3 more days they were completed. I was granted 90% reimbursement as stated on the policy. There was no catch, no fine prints, no delays. I was advised by many to not get a Pet insurance because it is a waste of money. What can I say, other than I am delighted that I didn't follow their advise.
Insurer: Healthy Paws
By: Mara
Absolutely Horrible!
Healthy paws have the worst customer service! I've been trying to get my vet bills claimed for over 2 months now and still trying because they are unable to get my dogs medical history. I've faxed it over twice but they said it was unclear so then I emailed it but they didn't receive it. Next I personally mailed it but they said it would take 2 week to receive it so 2 weeks later they emailed me saying they still haven't received it yet. One of the girl whom I spoke to, Star, hung up the phone on me which doesn't help the situation. I'm still fighting for my claims! Worst insurance company. This is my first insurance company for my dog and the worst experience ever! Don't use them !
Insurer: Healthy Paws
By: Stephanie
Great Policies, Top Notch Customer Service!
If you own a French Bulldog, you know that pet insurance is a must. I recently had to make my first claim with Healthy Paws, and the process was completely stress-free. I had a few questions for them and wanted to make sure I was going through the process correctly, and let me tell you, Healthy Paws customer service has the greatest customer service people out there. They were extremely friendly and, of course, helpful. Something you sadly don't get over the phone much these days. Once the claim went through, the check came to me very quickly. I personally love their policies - For the price, you really get a lot of bang for your buck. Taking your pup to the vet, especially in emergency situations, can be a stressful and often emotional experience and the last thing you want to do is worry about costs as you want to do what's best for your pet. Having Healthy Paws helps put my mind at ease and gives me one less thing to worry about. I highly recommend them!
Insurer: Healthy Paws
By: Jenna
Peace of mind
Embrace has been so professional and helpful. I truly have peace of mind. I have had two dogs in my life of having canine companions and long before getting Embrace coverage for my current dogs that had cancer. They got treatment but I am glad I never have to worry again about whether I can give the treatment needed to my beloved pets! Thanks Embrace!
Insurer: Embrace
By: Lisa
Embrace had fully honored its plan
Having already had one dog die of cancer I had an idea of what cancer can cost. I signed up for the plan several years ago for my next dog hoping I would never need it. Then the terrible news came: lung cancer. The question that went through my mind was OK, they took my money now will they honor there agreement. Indeed they did. To date with several more chemo treatments yet to come they have paid over $4000. I have had numerous contacts with their service department and they couldn't be more friendly or helpful. I give this company my full and unreserved recommendation. If you truly value your pet and want to care for him in the face of enormous medical bills I strongly urge you to consider taking out a plan with this company.
Insurer: Embrace
By: Ed
AWESOME
The claim process was easy, and the refund fast. I debated not getting an insurance plan and decided I would try it for a month. A week later we had a 2 day hospital stay and a $2,400 bill. Trupanion made the expense much more affordable and since I have reduced my deductible even more.
Insurer: Trupanion Canada
By: Les
AWESOME
The claim process was easy, and the refund fast. I debated not getting an insurance plan and decided I would try it for a month. A week later we had a 2 day hospital stay and a $2,400 bill. Trupanion made the expense much more affordable and since I have reduced my deductible even more.
Insurer: Trupanion
By: Les
No Other Pet Insurance comes close - THE BEST
Healthy Paws is the best on all levels - prompt and easy to use claim submission - often pays you back within 3-5 days - friendly helpful staff -easy sign up -covers serious illnesses such as Cancer without having to make you lower your standards of care -covers specialists and emergency care I recommend them to everyone My dog has a brain tumor and cushings and they have been amazing
Insurer: Healthy Paws
By: Jean
I recommend Trupanion and I give them an A+
My last pet of 10 years was an Italian Greyhound named Bailey. He had developed a serious chest infection that required surgery and extensive medication, which had become very expensive. After about 6 months he made a turn for the worse and he passed away. I recently welcomed a new Italian Greyhound puppy into my family. His name is Murphy. I took Murphy to my veterinarian for his puppy check up. Knowing of the expense I incurred during Bailey’s illness, my veterinarian told me about Trupanion . After reading the information, I decided to sign Murphy up using the 30-day certificate with no waiting period. Murphy now has medical insurance and is covered for all accidents and illnesses. Soon after making the first month premium payment,Murphy broke his leg. It was on a holiday so I rushed him to an Emergency Animal Hospital. To make a long story short, Trupanion came through like a champ. I signed up for Trupanion May 21, 2014, I made my first premium payment June 20, Murphy broke his leg July 4 and they operated July 7. I notified Trupanion and they took it from there. They paid 90% less the initial exam, my deductable and my 10%. On July 14, Trupanion deposited their 90% into my checking--over $3,200.00. They will continue paying 90% until Murphy is released--unbelievable!I highly recommend Trupanion. They have been excellent to work with. Their staff are very courteous, friendly and caring. They also follow up to see how Murphy is doing. What more could you ask for? I give them an A+.
Insurer: Trupanion Canada
By: Jeanne