210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent and compassionate!
Great customer service, easy to get a hold of them. They don't treat it like a business they are actually very compassionate and follow up to make sure your pet is okay. My claim was a complicated one but they were very accommodating and made the process easy on my end. When they received our medical information they arranged payment right away.
Insurer: Trupanion Canada
By: Lauren
Excellent and compassionate!
Great customer service, easy to get a hold of them. They don't treat it like a business they are actually very compassionate and follow up to make sure your pet is okay. My claim was a complicated one but they were very accommodating and made the process easy on my end. When they received our medical information they arranged payment right away.
Insurer: Trupanion
By: Lauren
Slow Claim Service
It took over 5 weeks to get my illness claims settled and that was after contacting Embrace more than two times and they "supposedly" expidited the claims both times. I also do not like that they no longer offer the Explanation of Benefits letting you know what was covered and "why" they did not cover something else. The way they do it now we are at their mercy to "take what they give us" as the amount we are supposed to be paid. I wish they would go back to the way they used to process claims which was faster and more accurate than this "new quicker" claim processing which it is not.
Insurer: Embrace
By: Rosemary
Very pleased with Embrace Pet Insurance
Brody our yorkie was run over by a car fractured broken pelvis. He was only 6 months old. EMBRACE was very prompt and very easy to file claim with. They really came through!
Insurer: Embrace
By: Pamela
Excellent Service
My recently adopted 3-year-old male tabby had excessive licking and hair loss and after one trip to the vet's and several dietary changes, we decided to have him tested for allergies. The test was very thorough but also quite expensive and, as promised, Healthy Paws covered 90% of the cost of the test and prescription medicines. We are very happy we signed up for pet insurance with Healthy Paws. Very satisfied clients.
Insurer: Healthy Paws
By: Lisa
Fast service!
Trupanion has been great so far for my 7 month old puppy. They were very fast with the claims and provided detailed reports on what was approved and what wasn't. It was also very nice that they have direct deposit. :)
Insurer: Trupanion Canada
By: Iris
Fast service!
Trupanion has been great so far for my 7 month old puppy. They were very fast with the claims and provided detailed reports on what was approved and what wasn't. It was also very nice that they have direct deposit. :)
Insurer: Trupanion
By: Iris
Awesome service
We have owned Healthy Paws on our 2 1/2 yr old golden doodle for a year and a half. We have made 2 c laims in that time perios and have been very pleased with their service, easy claims process and quick payments. Recently, our dog had a growth removed from her nose. I uploaded my receipts late one evening, and the claim was paid the next day. (Thankfully, her growth was benign). We have had two follow up messages from HP asking about Keely's progress. Such warm and caring people! I highly recommend this pet insurance to anyone considering purchasing insurance for their pet. We are considering gifting this insurance to our granddaughter, who just got out of college and would not be able to afford expensive surgery or emergencies for her Aussie.
Insurer: Healthy Paws
By: Alane
Exceeded Expectations
Joy had surgery for torn knee ligament. Filed the claim as soon as I had all of the paperwork. Healthy Paws immediately responded and said we should hear something in 10 days. Well, we sure did, exactly 10 days and received check in about 2 more days! Excellent service!!!!!
Insurer: Healthy Paws
By: Shirley
They are there when you need them
About 1 year ago we purchased a chocolate Lab puppy we named Kady. About 4 months after bringing her home we found that she was limping...limping was more pronounced after exercise. After reviewing the X rays the vet believed that the limping was the result of normal growing pains that would pass in time. Well time passed but the limping didn't. We eventually saw a veternairy orthopedist who took additional X-rays and diagnosed Kady as having Elbow dyslpasia in both of her front elbows and severe arthritis. Between the X rays and surgery (completed 2 weeks ago) Kady's bills were over $5000. I have become a bit of a cynic over the last number of years especially of the insurance industry.... so I was anticipating difficulties with coverage, limits, condition etc.....to my surprise Healthy Paws promptly issued checks for the amount we were entitiled to according to her policy. They have also been kind enough to check in with us regarding her condition. I am amazed and impressed by the way they do business and their concern for our pets. I cannot say enough good things about them and how they treated us and Kady. We have hope that Kady will finally get to be the puppy and adult dog she could not be previously due to her condition. Thank You Healty Paws!
Insurer: Healthy Paws
By: Tom