210,193+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,193 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Relieved to have coverage
Embrace was highest rated on a consumer website so I got coverage in order to have peace of mind should I ever be faced with a huge bill particularly for surgery. Initially I was getting a bit frustrated as it seemed a lot of little things weren't covered (minor ear and skin issues that had been noted in my dog's medical history) but then he exhibited lameness in his rear legs and I got the diagnosis of torn ACLs which is very common for the breed I hear. Thankfully I had met my deductible for the year so the procedure was covered at 80%. This set me at ease so I could focus on his recovery, not the stress of owing money!
Insurer: Embrace
By: Janie
PETS BEST IS SIMPLY THE BEST
I've had my 2.5 year old pit bull insured with Pets Best since we got her as a baby. She was a healthy pup, but has allergies! Pets Best has paid all our claims quickly and fairly. I highly recommend PETS BEST.
Insurer: Pets Best
By: Dawn
Great company, there when you need them.
My 6.5 year old Golden Retriever presented with vestibular disease symptoms along with a low fever on January 5, 2015. I took her to my regular vet who did a full exam. He believed her condition to be peripheral Vestibular Disease and sent us home with some medication. The following morning, she was worse. She had a lose of coordination, head tilt and was having a hard time walking. I took her agin to my vet who again re-examined her and took blood for further analysis. Her fever was a bit higher so he sent us home with an antibiotic. That evening around 9:30, her temperature hit 104.4 while I was using ice to try to bring it under control. At that point I rushed her to the emergency where she spent the night. In the morning she was examined by a neurologist who found her to have central vestibular issues, which point to inflammation of the brain. She had an MRI and spinal tap that showed she did in fact have sever inflammation of the brain and surrounding tissue. She was put on IV fluids along with heavy antibiotics and steroid therapy to reduce the swelling. She spent the next 3 days in intensive care. This was a very upsetting and stressful situation, I almost lost my girl. I was comforted by the knowledge that she was covered by Healthy Paws so I at least did not have to worry that I could not afford to pay for all the life-saving care she desperately needed. Thank you so much, Healthy Paws for being there for us when we needed you most.
Insurer: Healthy Paws
By: Vicki
Satisfied with service
Overall, we were satisfied with the company but it took a little longer than I had expected and required me calling VPI a couple of times to inquire about the status of the claim.
Insurer: Nationwide
By: Jen
Outstanding Customer Service
I never expected to se the level of service that I receive from Healthy Paws. Claims are paid with a check in hand within 4 days of submitting the claim. Bills from the Vet are submitted on line and status is sent within a day showing the current status. The associates that I have dealt with on the telephone are professional and made me feel that my Tucker was their ultimate concern. I would recommend this company to anyone who wants to provide their pet with the best health coverage.
Insurer: Healthy Paws
By: Joseph
Quick, responsive, personal service
We waited a long time for our puppy and when we got him we loved him so much it was hard to imagine. We had a friend who lost her young puppy to a very rare disease so we decided to research pet insurance. After many hours of research we decided on Healthy Paws. It has not been disappointing. We discovered a few months later that our puppy would need surgery. We gathered our health records and contacted Healthy Paws. They have been amazing to deal with...second to none. We had enough to deal with talking to doctors and getting his treatment, the last thing we wanted to worry about was 'how many hours will we have to deal with insurance'. The one thing that we did not have to worry about was the how we would afford it. Healthy Paws contacted us personally to make sure our beloved puppy was doing well....who does that? THANK YOU HEALTHY PAWS!!
Insurer: Healthy Paws
By: Tom
Excellent service, prompt and friendly with follow
We have had several claims and our vet files Embrace directly, which is so very helpful. Embrace is quick, very responsive to questions and covers what they say they will cover. Very impressed so far!
Insurer: Embrace
By: Stacie
Embracing Embrace!
First time with insurance for our cat Monsieur and I was hesitant but decided to go with it. After thinking of maybe dropping it I was pleasantly surprised to receive a reimbursement check for half of what his tests amounted to! I will surely recommend Embrace to my former husband so he can purchase for his any my daughter's dog. Really worth it and thanks to all.
Insurer: Embrace
By: Ana
So Happy I Signed Up with Healthy Paws
This is the perfect pet insurance for me. A flat percentage paid after the deductible is great and the claims process is seamless. I have been recommending this company to everyone I know.
Insurer: Healthy Paws
By: Jennifer
Great Service!
Embrace is the first pet insurance company we have tried. It was recommended by our breeder. We are very pleased with their service. They are prompt with the claims analysis and payments. And, I must say they are the most cheerful insurance company I have dealt with! Belly rubs to Embrace.They have some quirky rules about not treating the same illness within a year, which we have had got caught up in, otherwise, I would give them a 10.
Insurer: Embrace
By: Joe