210,051+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 210,051 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Outstanding Total Service
VPI has provided outstanding service to our family's care of our bulldog, Bella. They have easy claim form process, extremely fast turn around, fair coverage amounts, and friendly customer service folks available to discuss any questions. Thank you VPI!
Insurer: Nationwide
By: Lauren
Unprofessional Customer Service Reps
This is based on my encounter when I called in to cancel account. The customer Service Rep by the name of Yvette very rude and unprofessional. Trying to tell me my credit card was not charged when I clearly see it on my bill. She has no knowledge on how to deal with customers or their issues. I feel this changed my view on VPI and me wanting to stay. I glad this happened and now I can move on from their service.
Insurer: Nationwide
By: Mon
I am so impressed with Healthy Paws!
It was a HUGE comfort knowing we had Healthy Paws on our side as we were going through a very traumatic situation when our dog ruptured a disk in his back. We knew it was going to be expensive, and wondered if there would be any issues with such a large insurance claim. Healthy Paws acknowledged receipt of the claim right away (as always), and processed the claim within 2 days - I just received the check less than a week after filing. We are great fans of HP and their mission, and we tell every pet-owner we know about how great they are. Their service ranks among the best of any company I've ever dealt with, and it is wonderful to know there are real people there who care about pets as much as we do.
Insurer: Healthy Paws
By: Keith
Can't get better than this
So my cat got this weird ear problem and the only way to solve was to get the blood work done and after the report the vet suggested to have a small surgery done. I have to say i was little worries that insurance might not cover this, now that a notion we all have about the insurance companies. I have to say i was surprised that they covered my insurance in less than 1 hour initially they did ask me for a letter but once they had the letter they dint take nay time to cover all the expenses related tot his surgery. I haven't worked with anybody else and I don't intend it. This is the best insurance coverage I have seen till date and they are truly amazing. This the time my cat is alive I would def work with them.
Insurer: Healthy Paws
By: Nik
I highly recommend Pest best. They are the best!
My maltese Giovannni is only a year and half old. He came down with Gastrointestinal Issues and had to be hospitalized. I had never submitted a claim for illness and was a little nervous. I called the insurance co when he was in the hospital and explained my situation. The woman was very nice and looked up my policy and told me I should not have any issues with getting my claim paid from what I had told her. She advised me to call my Vet and the hospital to get the last 12 months of records on my Giovanni including doctors notes. She said it would speed up the claim process when I submitted it. Well I submitted less than a week ago and my claim is already approved!! I could not be more pleased with them and I could not have picked a better insurance co!!!
Insurer: Pets Best
By: Amy
Extremely satisfied, best pet insurance!
We got this insurance last year for our dog and have been very satisfied with them. The claims are very easy to file and the whole review and reimbursement process is very quick. Our dog recently went through surgery and the whole procedure was covered as per our benefits without any hassle. Healthy paws even contacted us to find out a few days later how our dog was doing and how she was recovering. Just a simple gesture like that meant a lot to me and husband and we would recommended this insurance to everyone else.
Insurer: Healthy Paws
By: Kinjal
Thank you Healthy Paws!
We have had Healthy Paws insurance for our 5 year old adopted dog for years now and it's been a wonderful service the entire time! Our pup may be accident prone but we've used Healthy Paws for dog park bites and injuries, for infections, emergency tooth extractions, and most recently, cancerous growths. Healthy Paws has made it a "no brainer" to get our dog the care she needs when she's sick because so much of the cost of care is covered by insurance, plus filing claims is easy and reimbursement is quick. We did our research before choosing a pet insurance company and we have no doubt that we chose the best. If you're in the market for pet insurance then look no further. Thank you Health Paws for helping us keep our dog healthy and (her AND us) happy!!
Insurer: Healthy Paws
By: Katherine
Super insurance
I am a VIP customer for over 8 years, I hade many dogs and very satisfied with my insurance. The last time I field a claimed was for my 2 year old Cassidy (boxer/Master shift)she torn her ligament the bill was over $1000 and VIP reimbursed me all, even the after care. I visit Helping Hands in Baltimore and got outstanding service. Cassidy is now back to her normal active life playing with her sister. Thank you VIP for always come thru with repaying my vet bills. VIP helps me also with my Vet bills that can put holes in your pockets with two dogs. If you love your animal you need to signed up for VIP so you can afford all medical care you need to keep you pet in good shape and healthy. The only thing I don't like is you have to wait so long for the re-imbursement.
Insurer: Nationwide
By: Acors
Still Good After all these Years!
I had Embrace for my previous Golden who died much too young from cancer. Embrace was there as we went through chemo treatments and check-ups and never once rejected a claim. Unfortunately she didn't make it but not having to fight with the insurance company was a much needed blessing in our time of sorrow.But because of the love of our previous golden, we did get another one and I did not think twice about which insurance company I would get. Embrace wins hands down, for its price, for its coverage and for its personal e-mails. I even got a sympathy card from them. Their coverage is easy to understand without all these hidden codes of what is covered and what is not. Check them out, you will be amazed. Thank you, Embrace for being there.
Insurer: Embrace
By: Lorraine
amazing service
I signed up for Pets Best insurance a few months ago and processed my first claim last month. It was so painless to file the claim online and I rec'd my reimbursement check in the mail in less than a week! Amazing. I highly recommend this service.
Insurer: Pets Best
By: C