215,812+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,812 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love!
I love the personal customer service! Usually insurance companies are so impersonal, I really feel like Figo cares about my pet. I even got a personalized card in the mail after I filed a claim about taking my dog to the vet when she was ill. The app is very user friendly as well and makes filing a claim very simple.
Insurer: Figo
By: Casey Johnson
Excellent Customer Service!
I have not used the insurance that I started purchasing in January, so I can not say anything now about whether the insurance is good or not. Whether it provides the coverage listed. Whether it is easy to use. Whether I am reimbursed quickly for services covered, etc. WHAT I can comment on, is the customer service I received from Lauren when I first called with questions. She was very friendly and knowledgable. I had quite a few questions and she was patient and through. I feel confident that when I do have cause to use the insurance, it will also be handled in a professional and timely manner.
Insurer: Figo
By: Carolyn Brown
Healthy Paws is really there for you and your pets
I got Healthy Paws when I got my 2 dogs back in 2014. I opted for $100 annual deductible and 90% reimbursement on my claims. This year alone the reimbursement for just one dog alone will outweigh what I pay for the 2 of them in an entire year! I am so glad I have this coverage for their well being and knowing I don't have to worry about the high costs of unexpected veterinary visits. When I was looking for a pet insurer in 2014, my research led me to Healthy Paws and I found it was the best fit for me and my pets. Anytime I call them for assistance or questions on claims, they are glad to help answer any questions and go above and beyond to make sure that I am assisted until fully satisfied. They also always follow up with me to confirm that they did their job completely. I use the iPhone Healthy Paws app to simply take pictures of my invoices from the vet and submit any and all receipts for them to review to see if it is covered. Basically the only things that they have not covered, which I already know is not part of my insurance, has been things like preventative care (vaccinations and heartworm prevention.) I still submit it because i like them to have all of my vet visit receipts to keep my dogs medical records up-to-date as well as maybe they might cover me for something that I am unaware of- they actually told me this is a good idea just in case- I never know I might just get a reimbursement! The claims department notifies me via the app and email to let me know the progress of my claim from start to finish. My French Bulldog had to have unexpected eye surgery recently and Healthy Paws made sure to get me covered, get a reimbursement check on the way to me and even email me personally to check on her recovery and spread the love from their family to ours. For the little I pay per month for both dogs, knowing I have this peace of mind coverage from a top notch company really makes me an even happier pet parent than I would be if I did not have their protection. It really is the best. I would highly recommend Healthy Paws to other pet parents looking for the best pet insurance company out there.
Insurer: Healthy Paws
By: Denitra
Love these people
I was so appreciative of the way I was treated throughout this entire process. It was stressful enough that my puppy had dental surgery. This was the easy part.
Insurer: Trupanion Canada
By: Frannie
Love these people
I was so appreciative of the way I was treated throughout this entire process. It was stressful enough that my puppy had dental surgery. This was the easy part.
Insurer: Trupanion
By: Frannie
Seems good...
I haven't actually filed any claims yet, but I was able to purchase good coverage for my puppy at a very reasonable price. Our two local vets of choice are entered into the system, and I like that I can file claims online.
Insurer: Figo
By: E. Johnson
Trupanion - Thank goodness!
I would honestly recommend Trupanion to anyone who has a pet! I am the happy and proud owner of a sweet shih-poo named Joey. After a healthy check-up at the vet 2 years ago, I decided to sign up for Trupanion. Well, thank goodness I did as my little Joey has run into some serious health issues as of late (totally out of the blue) and trust me when I say that if it weren't for Trupanion, I would need a part-time job on top of my full time job to pay for all of his medical & hospital expenses. The email notifications explain everything that is covered and the service has been great.
Insurer: Trupanion Canada
By: Pam
Healthy Paws Delivers!
Only a few months after adopting our cat, he was hospitalized and had several procedures, tests, and prescriptions. Healthy Paws was easy to deal with and reimbursed us the full amount of our policy without any hassle. We were relieved, particularly because we had a bad experience with a different company in the past. We were glad that we signed up for the 90% reimbursement. It was really great to be able to consent to care and truly focus on doing what was best for our kitty without worrying about the cost. We are very grateful that we had the foresight to sign up for Healthy Paws.
Insurer: Healthy Paws
By: Martha
So thankful I have Embrace Pet Insurance
I got this insurance 3 years ago hoping I would never need it. Our dog Brooke tore a ligament and had to have surgery on her hind leg. As you can imagine it has been difficult but the surgery went great and she is slowly recovering. I have never had to file a claim before but expected a difficult long process. To my amazement Embrace helped me get her surgery pre-approved and after the surgery processed everything within a few weeks. Embrace has been so helpful in getting me the forms I needed and explaining the process, thank you so much. I have told the vets and all my pet loving friends about how happy I have been with Embrace, am sure glad I have it. I would highly recommend Embrace, my experience with them was excellent.
Insurer: Embrace
By: Bruce
Every time I've had a question on what my policy covers they were very helpful in explaining it very clearly
They were very helpful
Insurer: Figo
By: Kathleen Karch