209,963+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,963 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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That Was Easy
We brought our pet in for a routine vaccine 3/12 and the receptionist encouraged us to sign up for the free 30 trial with Trupanion. She set up the account and we recieved the email later that day. Imagine my surprise when in less than 24 hours we were back at the vets 3/13 as our dog was lethargic and unable to walk. His body temp. had dropped, his heart heart was slow, and he was non responsive. He ended having to have fluids and stay overnight. Everything was happening so quickly and the expenses were rapidly increaseing. Suddendly I remembered the 30 day trail and asked about it never imagineing that it would cover anything but I was delgihtfully wrong as they stepped in to cover most of the expenses. Having pet insurance is well worth it.
Insurer: Trupanion Canada
By: Cherie
That Was Easy
We brought our pet in for a routine vaccine 3/12 and the receptionist encouraged us to sign up for the free 30 trial with Trupanion. She set up the account and we recieved the email later that day. Imagine my surprise when in less than 24 hours we were back at the vets 3/13 as our dog was lethargic and unable to walk. His body temp. had dropped, his heart heart was slow, and he was non responsive. He ended having to have fluids and stay overnight. Everything was happening so quickly and the expenses were rapidly increaseing. Suddendly I remembered the 30 day trail and asked about it never imagineing that it would cover anything but I was delgihtfully wrong as they stepped in to cover most of the expenses. Having pet insurance is well worth it.
Insurer: Trupanion
By: Cherie
Pleased
I bought a policy in June 2014 and have only had to make claims for Wellness visits so far. My cat is 9 and incredibly healthy. I'm very pleased with the customer service and the easy to understand contract. The first wellness claim that I had (flea medicine) was in September 2014 and it took a WHILE to get that pushed through. They were working on bettering their systems, they told me. Last week (March) I submitted a second Wellness claim (for routine blood work) and the reimbursement was in my bank account in literally 4 days. I was completely shocked (in a good way)! I'm leaving a 10 star rating for now until I can give a more rounded review as things progress with the company. I'm very interested to see how much the annual premiums actually increase upon renewal and how easy it will be to submit and be reimbursed for accident or illness claims. I do expect the premium to rise, of course, and if it is not a ridiculous amount then not only will I keep my policy but I'll add my other cat (4 year old) on there too.
Insurer: Embrace
By: Abby
Bladder Stone Surgery
Our male Morkie had suffered from two bladder infections which are fairly rare in male dogs. They did an xray after the medication didn't clear up the second one and found the bladder stone. Our vet recommended surgery and we went ahead. We submitted the claim going back to the time of the initial bladder infection and it was reviewed and all covered as per our policy. My only reason for not giving a 10 out of 10 is that no examination costs are covered. I understand and don't expect regular examination to be covered but once you have an issue and require follow up care only because of this condition I would have thought that would be covered. However all in all the people we dealt with were friendly and helpful and seemed genuinely concerned for the health of our pet. I would certainly recommend Trupanion to any pet owner. It is worth the peace of mind to know you will be able to deal with the expense of health emergencies for your pet.
Insurer: Trupanion Canada
By: Karen
Bladder Stone Surgery
Our male Morkie had suffered from two bladder infections which are fairly rare in male dogs. They did an xray after the medication didn't clear up the second one and found the bladder stone. Our vet recommended surgery and we went ahead. We submitted the claim going back to the time of the initial bladder infection and it was reviewed and all covered as per our policy. My only reason for not giving a 10 out of 10 is that no examination costs are covered. I understand and don't expect regular examination to be covered but once you have an issue and require follow up care only because of this condition I would have thought that would be covered. However all in all the people we dealt with were friendly and helpful and seemed genuinely concerned for the health of our pet. I would certainly recommend Trupanion to any pet owner. It is worth the peace of mind to know you will be able to deal with the expense of health emergencies for your pet.
Insurer: Trupanion
By: Karen
I wish I would have had this insurance sooner!
This insurance is a must have! I used to have VPI for my other dog that had numerous health problems. He unfortunately passed away from cancer last year. Their fee schedule was an absolute joke as I believe it was from the stone ages. After taking in a stray dog we looked into a new insurance. Healthy Paws seemed like a good choice after reading the positive reviews and looking at their reimbursement practices. I just had to use if for the first time to have a growth removed from our dog. They literally processed the claim in a day. I received an email that our reimbursement check was on its way. I received it within 3 days total. VPI took weeks to send their piddly reimbursement check. Healthy Paws paid 90% of the claim and I could not be happier! They even sent a follow up email to check on Addie. I don't mind paying a little more for efficient service as well as a great reimbursement rate. The best part is that there is no cap! I wish I would have had it for my Boxer that was riddled with health problems from the start. Do yourself a favor and don't wait because veterinary care can be in the thousands. It will save you in the long run as we all want what is best for our pets.
Insurer: Healthy Paws
By: Dawne
Embrace is awesome
Our dog needed to have CCL (knee) surgery. Embrace quickly reviewed, covered, and issued a check for the reimbursement. I appreciate the email correspondence at every step of the process. I recommended Embrace to a friend and she immediately switched to Embrace. The switch was not only based on a better rate but she, like I, love the customer service. I would highly recommend this company to all pet owners.
Insurer: Embrace
By: Laura
Great experince and now horrid..
I used this company for a few years. I can't believe how bad they are now. I have several dogs insurance with them. They don't deny the claim but ask for info that they already have. They then close the claim. During this whole process, they don't notify me. I just looked online and it been happen several times. Another words, they loose records.... They use to be so good. They won't address the issue either.. Not getting contact correctly, loosing records and now not receding records..... Well that "not" receving records is an old story actually. Our vet faxed it one time 5 times....... I did as well... This time twice.. I am really think of switching dogs away form this company. I am so upset and disgusted by there tatics now. To be honest, it not by far the worst pet insurance company. There much worse companies out there.
Insurer: Embrace
By: John
Great Choice For My Pets.
I have been with this insurance company for a few years now. I am completely satisfied with the service for my pets. I have four pets insured. I will always remember when my Sugar passed, the out reach of sympathy from the associates was so warming in my time of grief. I would recommend this Embrace pet insurance anytime.
Insurer: Embrace
By: I
Usual & Customary Costs Are A Joke
I disagree with what you think is usual and customary costs. I have called around in my area to many vets and never find prices that are what you say are usual. Your claim processing time has been taking over a month. I usually have to dispute something on them, too.
Insurer: ASPCA
By: Tracey