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Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So Glad I Insured My 3 Shelter Cats
One of my cats has a condition that was hard to diagnose (saw four different vets). I estimate in six months I have spent five to six thousand dollars. Fortunately the diagnostic testing, meds, surgeries, etc. were all covered at 90%. People laughed at me for insuring my shelter cats, but I have had to make no decisions based on cost. One thing to be aware of, though, is that the veterinary base fee (usually in my case fifty or sixty dollars) is not covered. I'm sure that was in the material provided somewhere, but I did miss it. What is amazing in this day and age is the prompt, courteous and efficient customer service provided by the phone reps. Also, my claim was usually deposited into my bank account within days.
Insurer: Trupanion Canada
By: Susan
So Glad I Insured My 3 Shelter Cats
One of my cats has a condition that was hard to diagnose (saw four different vets). I estimate in six months I have spent five to six thousand dollars. Fortunately the diagnostic testing, meds, surgeries, etc. were all covered at 90%. People laughed at me for insuring my shelter cats, but I have had to make no decisions based on cost. One thing to be aware of, though, is that the veterinary base fee (usually in my case fifty or sixty dollars) is not covered. I'm sure that was in the material provided somewhere, but I did miss it. What is amazing in this day and age is the prompt, courteous and efficient customer service provided by the phone reps. Also, my claim was usually deposited into my bank account within days.
Insurer: Trupanion
By: Susan
So thankful for healthy paws!
I was hesitant to sign up for pet insurance because I didn't want to pay a monthly fee but after frequent trips to the vet with my baby girl, I decided I better get it and I am so glad I did! Just 4 months after signing up for healthy paws pet insurance, my frenchie jumped off the bed and herniated a disc in her neck and was in immediate pain. I took her to the emergency specialty care center in my town. After meeting with the vet and hearing the care she was going to need and the cost, I cried! I emailed healthy paws about the services she would need (MRI, surgery, hospitalization) while I was still in the exam room and received and immediate caring response that based on her previous health history, it would all be covered! She had surgery on Tuesday, I took her home on Thursday and submitted my claim through the healthy paws app that evening. By Saturday, I had a response that my claim was completed and received a reimbursement check in the mail 3 days later! It was a painless process (for me anyway) and that monthly fee is worth every penny! Healthy paws is a great company and they really do care about your pet...they even reach out and check on your pet to make sure they are recovering well. After hearing of my experience with healthy paws, my parents are signing up their new puppy with them the moment they bring her home!
Insurer: Healthy Paws
By: Anna
Grateful for this insurance
We're very glad that we have ASPCA coverage for our two cats - we have had some expensive bills (but what vet bills aren't expensive?)and have received excellent compensation/reimbursement in a very timely fashion. Although premium prices have gone up a lot, it is an expense that we have to afford because our cats are everything to us. Thanks ASPCA Pet Insurance!
Insurer: ASPCA
By: VICKI
Disappointed
This company has denied every claim submitted in the two years I have had them. For one reason or another dispite the vets and specialist contacting them and tell them they were wrong. This company has done nothing but look for reasons not to pay claims.
Insurer: Pets Best
By: Wall
PetsBest is truly the BEST
This was a wellness for my Dog Cowboy. I emailed the claim that same day which was a Wednesday and received my money that following Monday directly deposited into my bank account. I highly recommend PetsBest insurance not only for accident but for wellness too.
Insurer: Pets Best
By: Leslie
Friendly, helpful and efficient
I have been a customer for over a year and Pets Best have always provided very fair claim support. They keep you informed about the status of your claim in a timely fashion and call you back when they say they are going to. The associates on the phone are friendly and genuine. I always recommend this company to other pet owners and people considering getting a pet.
Insurer: Pets Best
By: Simone
Consistent Quality
I have 2 dogs covered with Pets Best. I have had numerous claims with each over the years and they have consistently responded quickly and fairly. Thank you!
Insurer: Pets Best
By: J.
Claim process as advertised
Submitted a claim for my dog. It was very easy and simple. All online and required only the veterinarian's invoice. The amount claimed was under my deductible, and I knew I would get no reimbursement, but the breakdown of deductible and copayment was as advertised and as expected.
Insurer: Figo
By: Margaret Stringer
Great Pet Insurance
I am so glad to have ASPCA as the health insurance for my 2 little girls. The staff that I have dealt with has been very courteous and helpful. The most important thing that I appreciate is that my claims have been done in a timely manner compared to another insurance company that I had, and it is great to have the money deposited right into my checking account. I have recommended ASPCA to other pet owners.
Insurer: ASPCA
By: Pat