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Pet parents across the U.S. and Canada have left over 215,882 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Good coverage, wonky billing reconciliation
Trupanion continues to be a wonderful service. I realize that my pet's illness has consumed all of the premiums I have paid over the years making my account a "loss" for the company's bottom line. However, I appreciate that Trupanion's staff is always caring and professional when working to handle my pet's claims. The one area that needs improvement in the pet insurance and veterinarian care universe is billing coordination. It's enough stress to have a pet with a serious illness. I don't enjoy seeing strange bills from my vet because their billing cycle doesn't match Trupanion's. I also tend to panic when vets and clinics have trouble navigating Trupanion's claim and pre-authorization system. It's a lot of paperwork and stress when you're standing at the counter while your pet is afraid and in pain and you have to figure out why you're staring at a $900 visit bill. I recommend Trupanion, I really do. And I sincerely hope that they can differentiate themselves from other insurance providers by creating a smooth and stress-free claims experience.
Insurer: Trupanion Canada
By: Jason
Good coverage, wonky billing reconciliation
Trupanion continues to be a wonderful service. I realize that my pet's illness has consumed all of the premiums I have paid over the years making my account a "loss" for the company's bottom line. However, I appreciate that Trupanion's staff is always caring and professional when working to handle my pet's claims. The one area that needs improvement in the pet insurance and veterinarian care universe is billing coordination. It's enough stress to have a pet with a serious illness. I don't enjoy seeing strange bills from my vet because their billing cycle doesn't match Trupanion's. I also tend to panic when vets and clinics have trouble navigating Trupanion's claim and pre-authorization system. It's a lot of paperwork and stress when you're standing at the counter while your pet is afraid and in pain and you have to figure out why you're staring at a $900 visit bill. I recommend Trupanion, I really do. And I sincerely hope that they can differentiate themselves from other insurance providers by creating a smooth and stress-free claims experience.
Insurer: Trupanion
By: Jason
Thank you!
Elsa tore her ACL a few years ago; she's now well, thankfully, and I'm grateful to ASPCA for providing insurance that helped to offset the financial stress of her surgery and recovery. Their reimbursements were prompt and on the whole hassle free, and because of this I could focus on her recovery and overall health.
Insurer: ASPCA
By: Emily
Definately get Trupanion Pet Insurance!!
We just got a new puppy and at our first vet visit they offered a free month of Trupanion Insurance. Luckily, I signed up for it! Two weeks later, our puppy had a serious accident and needed two nights of care in the hospital. Trupanion was fantastic in processing our claim and covered over $1,200 of our costs within days of our request. The claims representative was exceptionally helpful and caring on the phone -- I highly recommend Trupanion to anyone with a puppy.
Insurer: Trupanion Canada
By: Larry
Definately get Trupanion Pet Insurance!!
We just got a new puppy and at our first vet visit they offered a free month of Trupanion Insurance. Luckily, I signed up for it! Two weeks later, our puppy had a serious accident and needed two nights of care in the hospital. Trupanion was fantastic in processing our claim and covered over $1,200 of our costs within days of our request. The claims representative was exceptionally helpful and caring on the phone -- I highly recommend Trupanion to anyone with a puppy.
Insurer: Trupanion
By: Larry
Fast And Easy
Fast and Easy process for filing a claim and reimbursement.
Insurer: ASPCA
By: MBCALI
Very good pet insurance for my min pin
I am very happy with the way ASPCA pet insurance handled my claims. I love the fact that they have a once a year deductible instead of per incident. This makes a huge difference if you have dog that can get into things it shouldn't or is getting up in age. I find it much easier to budget the premium and have peace of mind, than to worry about a huge vet bill. Lol. I think my dog has better health insurance with ASPCA than I do.
Insurer: ASPCA
By: Adrienne Turner
Affordable protection for a valuable family member
New active boxer puppy suddenly became ill, listless, vomiting, shaking. Rushed to MSU Veterinary Teaching Hospital, diagnosed within an hour, aggresssive treatment in ICU for several days, kidney failure and liver damage, near death. Leptospirosis suspected and confirmed. Puppy given best possible chance for survival. Cured with no residual damage to any system. Now supercharged with energy and affection. Vet inquired about pet insurance, bill was several thousand dollars. I replied we had a Trupanion policy..Vet relieved...said "they're excellent". He filled out our claim and submitted to Trupanion. Paid without question. We were /are thrilled...!!!
Insurer: Trupanion Canada
By: Wesley
Affordable protection for a valuable family member
New active boxer puppy suddenly became ill, listless, vomiting, shaking. Rushed to MSU Veterinary Teaching Hospital, diagnosed within an hour, aggresssive treatment in ICU for several days, kidney failure and liver damage, near death. Leptospirosis suspected and confirmed. Puppy given best possible chance for survival. Cured with no residual damage to any system. Now supercharged with energy and affection. Vet inquired about pet insurance, bill was several thousand dollars. I replied we had a Trupanion policy..Vet relieved...said "they're excellent". He filled out our claim and submitted to Trupanion. Paid without question. We were /are thrilled...!!!
Insurer: Trupanion
By: Wesley
Claims process
Have had my dog covered for just over a year. Recently had to be hospitalized for unknown illness attacking his liver and kidneys. Bills about $6,000. I filed several online claims and every one was processed within a week. Reimbursement of costs was "as advertised", no problems whatsoever. I highly recommend Healthy Paws, it provides peace of mind during a difficult time.
Insurer: Healthy Paws
By: R