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Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Buyer beware with Healthy Paws, skyrocket rates in no time
I’ve been a loyal Healthy Paws customer since we brought our puppy home 10 years ago. In all that time, I never missed a payment and only submitted a single claim—for under $500. I expected premiums to increase gradually with age, and over the years they rose to $105/month. Reasonable enough—until this month. Imagine my shock when I received a new monthly bill for $325—a nearly 200% increase overnight. Thinking it was a mistake, I tried to reach their customer service. It took two days and four hours of navigating their phone tree before I could finally speak to a real person. I was told the price hike was due to changes in underwriters and my dog’s age. No notice. No warning. Just a staggering increase. When I expressed my concern, their solution was laughable: I could reduce the monthly cost if I agreed to a $1,000 deductible and only 50% reimbursement on future claims. In other words, I’d be paying hundreds each month for a policy that would be nearly useless in a real emergency. Pet insurance is important. But if you're shopping for coverage, do your research and seriously consider other providers before choosing Healthy Paws. What started as a trustworthy company has become, in my experience, anything but.
Insurer: Healthy Paws
By: Gallefrey
Maybe cover a little more of test or…
Maybe cover a little more of test or medication
Insurer: Spot
By: Ron S.
Yav was very helpful and tried to…
Yav was very helpful and tried to answer all my questions
Insurer: Nationwide
By: customer
I would highly recommend Rebecca
I would highly recommend Rebecca, very nice & helpful.
Insurer: Prudent Pet
By: SCOTTIE MCNELLY`
Nationwide was an outstanding company
Nationwide is an outstanding company and I have had great experiences in the past. I heard of others having terrible experiences, but I did not. Unfortunately, they are retiring the policy that I utilized in the past and will be offering a low budget plan that may not be worth the value. I imagine if I want to upgrade the plan that they will not cover pre-existing problems. I will have to get some other quotes to see what makes sense. I imagine just like everything else it will be a profit driven plan that returns very little value.
Insurer: Nationwide
By: Sanda
She explained every single detail to me…
She explained every single detail to me and even gave me examples which made me understand better! Very friendly and answered all of my questions
Insurer: Fetch
By: Kassidy Miner
Being a large dog owner fan
Being a large dog owner fan. (Great Dane) ,we always knew there's something that can happen! Our first Dane never experienced and thing until he was 7 1/2yrs. At 7 1/2 everything went wrong . A wrong diagnosis from a Veterinary ,we spent thousands of dollars on-a possible cure only to fine out $10,000 later he had bone cancer 😢. We said next time we not will not be off guard. So as soon as we decide to get another fur baby, we shopped around and like what Spot Pet insurance offered. We are very happy with the ending result ! I would recommend Spot Pet Insurance. When every i have a question there very helpful and informative of what to do !
Insurer: Spot
By: Anderia
Our first experience was awesome
Our first experience was awesome! Easy to submit the claim and was reimbursed within 2 days! Just wonderful service!
Insurer: Pumpkin
By: Laurie
Great service!
The service was fine. I posted the claims and within a week had an answer on each one of them.
Insurer: Embrace
By: Debra Bean
The sales representative I dealt with was terrific! Very knowledgeable and experienced in the field.
The sales representative I dealt with, Steffie, did a great job clearly explaining the policy and its benefits. She was a joy to work with.
Insurer: Prudent Pet
By: lrifkincomcast.net