215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very professional and very prompt
Very professional and very prompt in seeing to my claim. I appreciate speaking to American humans in America.
Insurer: Pumpkin
By: Cyril Lagvanec
We had an accident and injured a leg
We had an accident and injured a leg. The process for submitting claims is really easy and the speed of the refund approval was within an hour and funds deposited the next day! This has been out experience with all of the recheck invoices as well.
Insurer: Embrace
By: Cynthia
Policy Increase
MetLife increased my policy by over $700 a year. They are stating that this policy that I have no longer exists therefore I have to pay the price for it. I called multiple times they did not want to help me except for wanting to reduce my coverage which I do not want to do that was their only option. Their customer service was terrible I was lied to a couple of times by customer service and I was told that if I did not want to change my coverage then there wasn't anything that they could do for me since my policy that I have doesn't exist anymore
Insurer: MetLife
By: Teresa
You were prompt on getting my claims…
You were prompt on getting my claims taken care of and I didn’t worry about anything as I knew it was taken care of
Insurer: Pumpkin
By: Mary Anne
met life takes the hassle out
Met Life takes the hassle out of what could be a worrisome transaction. my dog is my baby. I need to know he's covered for any eventuality. They do that.
Insurer: MetLife
By: Marion Gallant
Claim paid very quickly!
Claim paid very quickly!
Insurer: MetLife
By: Barbara Moody
Easy to get reimbursed
Easy to get reimbursed
Insurer: MetLife
By: Gustavo Rodriguez
not happy at the moment with Metlife
not happy at the moment with Metlife. They denied a claim for some injection my pet had for itching. I have called and even now just submit an Appeal claim form to fight about the claim. Its just a hassle had to do this when that is the reason i got you all's insurance which is more expensive that i had before but i thought you all were better.
Insurer: MetLife
By: Alma Perez
Hesitant but happy!
I was hesitant to get pet insurance but my experience with Spot has changed that. I love the simplicity of the claims process, the notifications I receive through the review and the speed in which I receive my money.
Insurer: Spot
By: Geri Spangler