216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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What is important about car insurance
So far we have nothing to complain about Sonnet is great
Insurer: Sonnet
By: Mr Mrs Tracy Richard Edward Co
Excellent Service
Ms Kristina is helpful, make so easy for me to complete my pets insurance. Very knowledgeable of her job, answers all my questions. Overall, very happy and satisfied customer.
Insurer: Nationwide
By: Miraflor
HORRIBLE CUSTOMER SERVICE
I called because I am nervous about pet insurance. The guy said "im not going to answer all these questions for you because you will know once you file a claim". I said I am really nervous about buying and want to know what will be covered etc. before paying. He just kept asking for my method of payment and said "Listen you wont know what is actually covered until you submit a claim and its up to who is reviewing whether they deem it covered or not so lets just get you signed up so we can begin coverage today. What method of payment are we using". Like excuse me??? so you want me to just sign up and its basically just a guess at the end when I submit a claim whether its going to be covered or not. Yes, I can read what is put online but I called for a reason. I wanted to speak to a representative of the company so I could feel more secure and get more clarity. I did not call just so you can get my credit card info, I would have simply done that online. I was so set to buy embrace pet insurance too! I just wanted to feel like I understood the coverage completely so when I do file a claim in the future I am not blindsided. All the person did was read exact what was on the online portion then say "I wont know until I file a claim in the future if its actually going to be covered or not". How can anyone feel safe giving their money to an insurance company who speaks to them like that???? Oh I then asked him to transfer me to another person and instead of transferring me he just put me on hold forever. I hope he gets fired or has to deal with someone who treats him the same way when he is asked for clarity from another company.
Insurer: Embrace
By: Customer
Prompt payment on claim
Prompt payment on claim, seamless process to file claim. Pumpkin personifies excellent customer service.
Insurer: Pumpkin
By: Patricia
Very helpful with good information.
Very helpful with good information.
Insurer: Prudent Pet
By: track
Entire claims process was very quick.
Entire claims process was very quick.
Insurer: Fetch
By: Johnnie Jr
Saved us thousands of $$$!
We have had a great experience with Healthy Paws. We signed up when our dog, Sadie, was a puppy. She had an overnight hospital visit soon after and the savings for that let us know we would never not have pet insurance! Years later, at the age of 5 and a half, we found out that Sadie needed to have heart surgery. Healthy Paws paid 80% of the surgery, testing and medication and saved us a fortune!
Insurer: Healthy Paws
By: Erica Haycock
Pets Best is fabulous
Pets Best is fabulous. They are reasonably priced and respond very quickly to my claims. I have had them now for 2 years and highly recommend them. Never go without pet insurance. It has been very helpful.
Insurer: Pets Best
By: Sue
The claims process is simple
The claims process is simple. The app works well. We have had a couple of issues but both times resolved by customer service.
Insurer: MetLife
By: Satisfied MetLife Customer