221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pumpkin always pays so quickly that I…
Pumpkin always pays so quickly that I am amazed. I got reimbursement in about an hour thus last time which was crazy good. Also I like that you cover so many things that my previous insurance didn’t like prescription food and medicine without a low limit. I refer everybody who has animals to Pumpkin because I’ve been so pleased even though you didn’t cover a $3000 dental bill for one of my cats. Otherwise, I am very pleased with Pumpkin.
Insurer: Pumpkin
By: Arlene Cook
I give Embrace a B-
CONS: Its like any insurance company... unless you fight them, they will give you the lowest possible payout... its a constant battle. PROS: Customer service is professional, helpful and most of all, AMERICAN! ((very rare)
Insurer: Embrace
By: Just Glenn
Customer service is very helpful on…
Customer service is very helpful on answering questions as I was having difficulty attaching a copy of my invoice in the E-mail I had sent. They totally fixed my problem & made it very simple for me.
Insurer: Pumpkin
By: Jan
Healthy Paws Good Plan
Healthy Paws Good Plan. We have been with Health Paws for 8 years now and while the premiums were reasonable to begin, they have increased over time. The system is fast, easy, and very straightforward. You have options, that's true. But this group is proven.
Insurer: Healthy Paws
By: dottie
Seems like it takes forever to get your money back
Seems like it takes forever to get your money back. I had hoped it would be quicker. Even the animal hospital told me that they take a long time to get the claims approved and to get your money back.
Insurer: Embrace
By: Yvette Pena
I purchased the full plan when we got…
I purchased the full plan when we got our puppy in January. I did this as our last pup that passed away after 16 years had incidents that really racked up her vet bills! Followed Spots suggestions of waiting 2 weeks for her insurance to establish before seeing the vet. Forward to her teeth extraction for puppy teeth and fracture teeth. I phoned Spot and spoke with the insurance processor to check on coverage for baby teeth extraction. I was clearly told YES, Spot covered this. The vet also found fractured teeth which was making her sick. Now I did not receive an email. I just found on my phone app with Spot, that the claim is denied! How can this be??? I’m reporting this to Better Business Beuro and California Insurance claims. I’m also going to visit every vet within my area to show this to perspective patrons looking for pet insurance for their pets!
Insurer: Spot
By: Cheryl Cash
Customer service representatives have…
Customer service representatives have been very courteous and helpful when contacted. The website and app are user friendly; claims have been typically settled in a timely manner. The coverage offered is very comprehensive. Overall, a great choice!
Insurer: MetLife
By: Eleanor S.