221,653+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,653 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims were processed quickly
Claims were processed quickly, without any rejections.
Insurer: MetLife
By: customer
Processing claim takes to long
Processing claim takes to long. Other than that perfect
Insurer: Spot
By: Carolyn Ashton
Your manner of recording
Your manner of recording, reviewing and paying claims is virtually unintelligible to lay people. And trying to discuss these obtuse numbers with your staff is very often un productiv.
Insurer: MetLife
By: customer
SPOT ON!!!!
We have always wanted the best for our Golden Retrievers. I did some research online for SPOT insurance and even though it had great reviews, I purchased it reluctantly because I did not know ANYONE with Spot pet insurance. I am so happy that I did! Our Golden had an emergency last month$$$$ and they came through during a very difficult time. The last thing anyone wants to worry about is "How am I going to pay for this?" We were refunded quickly and the claim process was so easy on the app . Their service was SPOT on !
Insurer: Spot
By: christine
Wonderful Prompt Service
It is slightly difficult to file an invoice because the website won’t let me. However, it is easy to file by email. They pay promptly without fail. I had to call customer support and they were very friendly and helpful.
Insurer: Trupanion
By: James
I've been with for 9 years
I've been with for 9 years, and they been great, they are great, never had no issue with them, I highly recommend healthy paws.
Insurer: Healthy Paws
By: Freddy Cedeno
Experience was highly positive
Experience was highly positive. The process is easy, all online and it’s processed quickly and reimbursements can be directly deposited into your bank account.
Insurer: Pumpkin
By: Steve S.
BEST INSURANCE EVER
I have submitted many claims over the years. My Yorkie has IBD and suffers from allergies. Pets Best always reimbursed me within a timely manner. I am very happy with them.
Insurer: Pets Best
By: Lucille Staiano
great service
they were quick, reliable, and helpful
Insurer: MetLife
By: customer
Being denied reimbursement for treating…
Being denied reimbursement for treating a bacterial infection on the basis that it is due to allergies and the dog was born with allergies so it’s a preexisting condition. Pretty clearly using AI to review and decide on claims submissions and not being able to have a human override clear mistakes. I am responding to their robot reply. See, this is the kind of attitude I am talking about. They say bacterial infection is due to something the dog was born with, so it predates coverage. But the dog wasn’t born with bacterial infection. They use whatever excuse they can find to avoid covering the treatment.
Insurer: Trupanion
By: Kenneth