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Nationwide Pet has been amazing for my birds! I'm upset about their new changes to the wellness coverage though.
Every experience I've ever had with Nationwide Pet has been great! The agents/customer service representatives are always kind and helpful. The claims process is so quick and easy. The coverage options are clear and explained very well, I haven't run into any issues with coverage so far. The app is very user-friendly. Everything has been been amazing so far, and I'm very glad that I found this coverage for my bird(s). The reason that I only gave 4 stars is due to a new change though, which reduces the value of the policy for my new bird quite a bit. Unfortunately, the wellness coverage that my new bird will receive is capped at $500.00 for the year, while my original bird has unlimited wellness coverage. I am so thankful that my original bird gets to keep his unlimited plan as long as I continue his coverage, but I'm pretty upset that my new bird won't receive the same coverage, especially being on the same policy. Unfortunately, $500.00 doesn't go far when it comes to exotic/avian vet prices, in my area at least. Just to have your bird seen and go through the new bird/yearly health screening/tests is over $300.00. That doesn't leave much for nail/beak trimmings throughout the year, or any additional testing/follow-up exams that might be recommended... Which is what I was relying on due to my new bird not being very tame/very scared of hands. Nail trims every 2-3 months are $40 each time, which along with the original screening would be the entire $500.00, unfortunately. It just doesn't seem fair to go from unlimited to a $500.00 cap, especially for someone who already has a policy with you that includes the unlimited plan. I just wish there were different tiers of wellness coverage that we could choose from, at the very least. I've recommended you guys to SO MANY people since I started my policy, I go out of my way to tell anyone I can about it because it was such a great plan. The wellness coverage is what drew all of those people to sign their birds up... Not the sick/injured plan. Unfortunately, I can forsee you losing out on a lot of new customers due to this change because it's not an amazing policy anymore... Everyone who owns birds knows how little $500.00 will get you. It might be something for you guys to consider.
Insurer: Nationwide
By: Devin Shoemaker
As Advertised
The process is fast and secure, and claims are processed and paid quickly.
Insurer: Prudent Pet
By: CD
Overall good insurance
Overall good insurance. The turn around time for reviewing claims is much longer than previous insurance companies I’ve used.
Insurer: ASPCA
By: Ashley
Easy to do claims and fast service
Easy to do claims and fast service
Insurer: Embrace
By: rosa mcnMaceil
Easy to send in receipts and refund was…
Easy to send in receipts and refund was so fast too ty
Insurer: Fetch
By: lynne williams
Claim process
Quick and easy process to file a claim, pending payment.
Insurer: Embrace
By: Joyce
Rep was through and friendly
Rep was through and friendly. Premium was affordable.
Insurer: Nationwide
By: Sherri
I just recently signed my pets up and…
I just recently signed my pets up and haven’t had a claim. I did call with some questions and their customer service was top notch. Thank you for a great experience so far.
Insurer: ASPCA
By: Kimberly Caso
Amazing representative
I ended up not being able to make my new selection for adding pet insurance online and had to call the hotline and it was an absolutely amazing experience. I talked to a very nice woman who helped do the process for me. She was very nice. I really appreciate having good communication with representatives for companies.
Insurer: Trupanion
By: Krista
Taking care of my puppies!
Taking care of my puppies!
Insurer: ASPCA
By: Bradley Livingston