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Beagle Cherry eye
Our Beagle had irritated cherry eye, Dr. recommended surgery which was done. Filed claim & paid promptly very easy.
Pets plus US easy to deal with so far!
We switched our provider around 6 months ago to Pets Plus Us and recently had to submit a claim. I hadn't realized that I had to possibly send in medical records once we became a client (which I didn't do) but the insurance company requested them directly and our claim was processed quickly and I received a payment in the mail within days. I'm very happy with the service and lack of red tape or any issues from the "small print".
Insurer: Pets Plus Us
By: Tim
Peace of mind at an uncertain time
"Our dog lost use of her hind limbs suddenly and knowing we had Pets Best insurance, assisted in making the decisions to get her the care she needed. Our claim was processed timely and we were reimbursed per our plan. Now we can worry about healing and recovery."
Insurer: Pets Best
By: Shannon
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Horrible Filing Claims
I had met life for over a year and insured my 4 cats under them. In that one year I went to file a single claim for $148 for my cat who had an eye infection. My vet is amazing and this is not a review on my vet they are amazing. They gave me the typical sheet that they print out with all the costs and breakdown of the treatment. I took a picture and uploaded it to met life. They denied my claim stating they need a doctor's written notes on them, which the vet office has never heard of. The chart was very straight forward they examined my cat's eye, did a stain to check for scratches, and gave me antibiotics. I tried re-uploading it, denied again. The vet office does not have any other paperwork to give me then what they gave me. Will never use this again, I was paying over $120 a month to keep this pet insurance and have a good deductible and am completely over it.
Was easy to submit wellness claim
I like the fact that claims are easy to submit. Unlike logging into my bank, the Embrace IT system works well. That’s something I appreciate.
Insurer: Embrace
By: susan s
Yaz out of the Brea Ca office was very…
Yaz out of the Brea Ca office was very helpful and processed everything in a great timely manner.
Insurer: Nationwide
By: Jaqueline & Kookie