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Embrace Will Cheat You - Do Not Use Them
After 10 YEARS With Embrace, I Can Honestly Say, They Will Come Up- With Excuses Not To Pay You For Your Dog's Seminal Check Up! Since December 2024, I Have Been Paying $110 MONTHLY for My Dog Insurance. They Raise My Monthly Payment every 3 1/2 Years. My Last Vet Checkup Bill was roughly $464.00, but Embrace Only Paid Me FOUR DOLLARS AND NINE CENTS! When I Complained, They Said I Filed Two Days Too Early Before My Next Payment Date. Ths is The Second Time Embrace Has Cheated Me Out of Hundreds of Dollars. I Have Always Paid Them on Time and Have Not Had Any Major Dog Surgery Problems. You need To Go To The Vet Within The Dr. Time Frame For Seeing Your Dog. I Have Complained To The State Insurance Agency That Overseas Embrace Dog License. I also Sent In two Letters From The Embrace Portal Showing i was Told I Would GET MORE MONEY. They Gave Embrace 165 Days To Respond. I Am Still Waiting To Hear The Response From (Sorry A$$) Embrace. By The Way, Embrace Is Owned by USAA LiFE IINSURANCE Which I have Been With For Over 50 Years. USAA Did Not Give Me The Time Of Day When I Complained To Them. For The Last 7 Years, New Management Has Taken Over. USAA and Run It Into The Ground! USAA Used To Be An Excellent Company--Not Anymore.
Insurer: Embrace
By: Raymond Marine
Very good service very fast response
Very good service very fast response
Insurer: Spot
By: Kin Yeung
Nationwide Con Artists
Our dogs policy was cancelled supposedly due to not being cost effective. Therefore, I had to enroll her as a new policy and now they will not cover pre-existing conditions that they themselves had already covered for the last 4 years. I have been a loyal customer with all of my pets for over 15 years. I believe this was a scheme they made up so all existing customers pets would no longer be covered and save them money. The coverage is the exact same as what my dog had before with just a different name, and no pressure-existing conditions of course. I am now canceling and going with another provider who will cover her and will care about my pet. Nationwide I think conned everyone, when really it was all to get more money.
Insurer: Nationwide
By: Lee
Fair and quick on my claims.
Fair and quick on my claims.
Insurer: Spot
By: Kyra Roesle
Prompt service
The website is user friendly. I was kept in the loop during the claims process, and the claim was processed in a timely manner.
Insurer: Spot
By: Derek
Addressed all my questions and…
Addressed all my questions and concerns, Dilsa was great! She explained what each coverage point meant. I feel confident that my furbaby is fully protected. Thank you!
Insurer: Nationwide
By: Lenore
I love the app
I love the app. Great turn around request and response. Fast reimbursement. Pleasant representative.
Insurer: Embrace
By: Pamela Davis
Great customer service experience.
Great customer service experience.
Insurer: Nationwide
By: Annette