220,393+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,393 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick and easy process
Quick and easy process. Clearly understood as to what is covered
Insurer: MetLife
By: Julie Goodmanson
I have had MetLife pet insurance on…
I have had MetLife pet insurance on both of my 5year old Cattle Dogs and boy has it been worth it!
Insurer: MetLife
By: customer
My pet insurance experience.
The process is very easy to submit a claim and payment was quick. So far I love it and I have only had to use the essential portion .
Insurer: Pumpkin
By: Danny L and Lois H Nelson
Quick and Easy
The claim for Belle's surgery was paid out in less then a week. It is easy to upload the bills and paperwork.
Insurer: Healthy Paws
By: Diane Faria
This was my first time submitting a…
This was my first time submitting a claim online so it took me a while to figure out what documents were needed. SPOT was helpful and gave me time and instructions.
Insurer: Spot
By: Suzanne Anderson
Easy to submit claim and quick…
Easy to submit claim and quick reimbursement.
Insurer: MetLife
By: Claudine
Inconvenient, Suspicious, and Poorly Designed
Payment date was moved without consultation. Horribly inconvenient when you're trying to pay, cancel, and move on. Website is designed horribly, no option to cancel without getting ahold of them directly, phone number links to a robot and asks for an extension that I was never given and isn't in the app. Makes me feel like I'm not allowed to leave, worries me that I will not be able to get this fixed and will be paying for 2 policies at once. I Just want a section where I can put in my card, pay it off, and leave.
Insurer: Sonnet
By: Val Carney
Great company!
We have been with PetsBest since we brought our baby girl home! She has now had knee surgery on both legs for torn ligaments. We filed a claim on her insurance and have been very pleased with the results! To file a claim you just have to send a photo of the receipt and they handle everything else! It takes about a month or so for larger amounts but they always keep you posted on your claim! They have paid exactly as the policy says! Would definitely recommend!