154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 27, 2025

So far it is very easy to submit a…

So far it is very easy to submit a claim this will be my first claim

Insurer: Embrace

By: Patricia Trezza

Verified April 27, 2025

If you have a pet you need this…

Easy claim process and quick benefit results. The insurance covered my pet illness and I was quite pleased when I saw my statement. I will be a customer as long as I have pets!

Insurer: Spot

By: Susie D

April 27, 2025

Horrible Experience

The worst experience I've ever had with a company. After being a 10 year loyal customer to 24PetWatch - they moved my account without my approval to Hartville who then debited my account without my approval for over $3,900, more than 6x what I had been paying. They then refused to return the full amount to me. Completely unethical.

Insurer: Hartville

By: Jean

Useful
Verified April 27, 2025

Great Prices

Easy to apply and great rates for any plan you choose to pick!

Insurer: Nationwide

By: Fernando Valenzuela

April 27, 2025

Easy and fast reimbursement!

Thanks to Pets Best, I could quickly and easily book my dog's TPLO surgery without having to worry about being able to pay for it. I had opted for higher coverage this year and am so glad I got it. Pets Best responded quickly to my claim and reimbursed within days after receiving the medical records.

Insurer: Pets Best

Veterinarian: Newtown Veterinary Specialists

By: Jacqueline

Useful
April 27, 2025

Happy with Pets Best

I wish the reimbursement was a little quicker but I’m very satisfied with Pets Best overall and I definitely recommend them!

Insurer: Pets Best

Veterinarian: Golden Paws Animal Hospital

By: Diane

Useful
Verified April 27, 2025

I've never had to use pet insurance…

I've never had to use pet insurance before, but I'm so glad I had it. My dog was diagnosed with pancreatitis and spent a week in and out of the hospital. Embrace covered everything as promised, all claims were paid quickly, and the representatives had great communication along the way. I highly recommend this company!

Insurer: Embrace

By: Meaghan Spencer

April 27, 2025

Great company.

Great company! Easy to get a hold of a human being if you have questions. When my dog passed they sent me a card made with wild flowers to plant in her memory. It was very sweet. Submitting a claim is fairly easy and the return is pretty quick too. I wish they were cheaper but everything is expensive now a days. I will never not have insurance ever they are a blessing.

Insurer: Embrace

By: Bonnie Roberts

Verified April 27, 2025

You can call them anytime about you pet…

You can call them anytime about you pet insurance. Even if you need some help with anything.

Insurer: Trupanion

By: Deborah

April 27, 2025

Terrible Experience

Terrible Experience – Avoid at All Costs! I signed up for Embrace Pet Insurance thinking it would give me peace of mind, but instead, it’s been a nightmare. For five months, they charged my credit card without ever reviewing my pet’s health history. Then, when I finally submitted a claim, they denied it due to "pre-existing conditions"—conditions they never even asked about when I enrolled! How can an insurance company take your money for months without verifying coverage eligibility? It feels like a scam—they happily collect premiums but refuse to pay out when you actually need them. The worst part? Their customer service was dismissive and unhelpful when I tried to resolve the issue. If you’re looking for real pet insurance that actually covers your pet, look elsewhere. Embrace will take your money and leave you high and dry when it matters most. Waste of time and money.

Insurer: Embrace

By: Irving Gonzalez

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