219,498+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,498 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The quickness of your response was…
The quickness of your response was fantastic
Insurer: Trupanion
By: Ronald E Sobecki AND
I immediately received an…
I immediately received an acknowledgement regarding my claim and the claim was then settled within one day. Great customer service!
Insurer: Trupanion
By: Chief of Police, William
Ollie loves Pumpkin
It has overall been a smooth experience with Pumpkin Insurance so far; from our initial consultation to setting up to submitting our claims. Pumpkin has brought us peace and comfort knowing our little Ollie will have great care when he needs it the most. We are truly thankful!
Insurer: Pumpkin
By: Maria Fernanda
Pets Best Holds High Ratings Here
Pets Best Pet Health Insurance has some of the BEST support staff! Anytime I have needed to call for assistance I have encountered a friendly and knowledgeable individual. I thank them each time for finding resolution in one single phone call. The claim filing process is simple if the system is working correctly. On occasion they have required medical records from our dog’s Veterinary office before they can make a conclusive determination on a claim. This adds time between the claim submission and reimbursement (if the claim is reimbursed). In most cases our claims have been reimbursed promptly and efficiently with the reimbursement being deposited directly into our bank account. Thank you, Pets Best, for doing such a good job in covering a percentage of the Veterinary expenses incurred by our dog. ~ Mary Teresa
Insurer: Pets Best
By: Mary T Vallero
AI ruined Pets Best
They used to have great customer service. Now every claim is read incorrectly and you have to follow up to get things covered. Everytime they tell me it is the program they use to auto read the invoices now and that they have to get it to a real person. After 2 years I’M DONE. I’m putting my younger cats on a different plan that doesn’t have so many issues processing invoices. I don’t care if it is “fast” for the initial review, if it is always incorrect and takes months to fix.
customer service
The staff I spoke with on the phone were courteous and kind. They listened attentively to my questions and concerns, providing clear answers and assistance. Their friendly tone made the conversation pleasant.
Insurer: Nationwide
By: GiGi
Excellent service. Highly recommend
We have had Pets best for the last 5 years to insure out 2 dogs. The claims filing process has been super easy. Most recently, they processed two claims for us in under a week. The explanation of benefits is easy to understand. They have always been great to work with. It is so reassuring to have the peace of mind that our babies are insured in case of the unexpected.
Michael
Michael, the representative was great.He explained everything thoroughly to me as far as which plan might be better for him.
Insurer: Nationwide
By: Angela Cuozzo