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$14k emergency surgery almost completely covered
My 11 y.o. Yellow Lab, Jake, needed emergency surgery for a bowel obstruction in early April 2025. We were out of state at the time nearly 2,000 miles from home, and it was super stressful. Also very expensive. He was hospitalized for 3 days in the intensive care unit at an emergency facility in Tucson, AZ. I felt confident in proceeding with treatment and surgery because Pet's Best has been consistently reliable in paying Jake's past claims. If not for Pet's Best, I would've had to make the unimaginable decision between my sweet boy's life and what I could afford out-of-pocket. The claims process was easy and relatively quick, especially given the extensive medical records and charges involved. I received reimbursement via direct deposit about 3 weeks from Jake's discharge. My one complaint was that they did not cover the nutrition he required post-surgery via an NG tube. Jake had been anorexic by then for 3 days and still refused to eat on his own. That liquid nutrition was medically necessary to give him the nutrients his body was lacking and needed to recover. And the vet needed to monitor how he was digesting (and eliminating) food, since he'd had his stomach cut open and a section of his colon removed. Given the circumstance, the nutrition absolutely should've been covered. But it was only about $150 of a $14,000 bill, so I didn't pursue appealing. Ultimately, they paid everything else, and most importantly...Jake is still with me Overall, I've been very happy with Pet's Best! Other than the nutrition denial, they seem to cover (and deny) services appropriately. I'm so grateful to have the peace of mind knowing I don't have to decide between my dog's life and my bank account.
Insurer: Pets Best
By: Kristina
Puppies First Vet Visit
I would recommend Pets Best insurance to anyone with a pet. It’s great peace of mind and it’s nice to know that your pet is covered for the length of their lives
Best decision after getting Lenore
We are very grateful to have pet insurance for our dog Lenore. She has had an issue with front leg lameness and with the insurance we have been able to respond to helping her recover fully . Pets Best makes it easy to file a claim and be reimbursed. It is also a relief to know we can fully commit to making the right decisions about her health with insurance backing us.
Your sales lady was such a delight
Your sales lady was such a delight. She was knowledgeable and patient. I had spent the whole morning talking to other representatives from other companies. It was hard to get a straight answer from them and many times it was hard to understand them so when I finally got to Stephanie Toppel it was such a pleasant experience. I think prudent pet insurance will serve me well. The AAA rating from Better Business Bureau sealed the deal.
Insurer: Prudent Pet
By: Lynne Buck
Great service
Great service! Fast turnaround for claims
Insurer: Embrace
By: customer
Exceeded expectations
After 7 years of being a policyholder we made our first claim and the process exceeded my expectations. Our bulldog had a very serious health situation and we took her to an emergency vet clinic on a Sunday afternoon/evening. We were informed by the Vet that they have the ability to file the claim for us and direct bill Trupanion. By the time we were ready to go home, again this was on a Sunday, Trupanion had responded to the Vet and paid the claim less our deductible. The entire process was effortless. I would 100% recommend Trupainion for your pet insurance needs!
Insurer: Trupanion
By: Lisa Loehr
I filed multiple claims.…
I filed multiple claims and didn't expect any monies back. To my surprise l, they examined the claim and I was promptly issued money to my bank account.
Insurer: Embrace
By: Joseph Rutherford
Quick turn around time
I submitted my claim the same day as the vet appointment and the reimbursement was in my bank account within 48 hours. Any claim I have submitted has always been met with very prompt action and great communication from Embrace.
Insurer: Embrace
By: Julie
Spot’s claim process
Spot’s claim process: Quick, easy, and fair.
Insurer: Spot
By: Tom Di Iaconi
Grateful for coverage of surgery on 2 yorkies.
We have been with Embrace for about 4 1/2 years covering 2 small dogs. Processing claims is easy and fast. The staff has always been helpful when we have questions. Both of our Yorkies have needed surgery on their rear legs, and we have saved thousands of dollars because of our Embrace coverage. Thank you.
Insurer: Embrace
By: Arland Eyl