154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

April 30, 2025

While trying to file a claim online the website has processing delays.

While trying to file a claim online the little Space dog just spins a long time while waiting for the site to process the info. It is frustrating. I have had this insurance for 6 years and used to always file by mail. Claims have always been addressed and accepted as expected.

Insurer: Embrace

By: DJ

April 30, 2025

Maintaining my late husband's pride and joy...

I have had insurance for my lovely Old English Sheepdog since I purchased him from the breeder for my late husband. I need him as my emotional support and grief, but I struggled with his growing wellness requirements. It wasn't until I found PetsBest and their favourable program for Illness and Wellness. I am incredibly pleased with the claim process and their communication throughout the claim stages. I am so glad I changed companies, and I know that I can now take care of my boy and not struggle financially as a retired widow.

Insurer: Pets Best

By: Helen

Verified April 30, 2025

Pet insurance should cover yearly…

Pet insurance should cover yearly vaccinations, exams and spay and neutering

Insurer: Nationwide

By: Jenn

Verified April 30, 2025

Excellent

Was quicker than I expected for my refund very pleased.

Insurer: Fetch

By: Chanel

Verified April 30, 2025

Status on app needs updating

In the end the claim process went smoothly but in addition to using the app, I had to call to speak to a representative because the claim was not moving along…as per the app.

Insurer: Embrace

By: Mary Ann

Verified April 30, 2025

I don't know how will be your service…

I don't know how will be your service for the moment just I got my pets insurance from you

Insurer: Nationwide

By: Maria

Verified April 30, 2025

Great service

Great service

Insurer: Nationwide

By: Anita

April 30, 2025

Avoid Prudent Pet Insurance at all…

Avoid Prudent Pet Insurance at all costs. After multiple denied claims—many without valid reason—I tried reaching out in a respectful, constructive manner, only to receive dismissive, borderline sarcastic responses. It feels like their claims team is trained to deny as much as possible, regardless of merit. The final straw? They confused my pets’ medical histories, attributing ear and skin issues to the wrong one, then told me not to bother contacting my vet because “it wouldn’t matter.” That’s unacceptable. I’ve since reported them to my state’s Insurance Commissioner, filed a complaint with the BBB, and will be initiating a credit card chargeback. They also denied coverage for a routine fecal exam clearly listed in my Wellness plan—and then claimed I had a lower-tier plan, even though I’ve been paying for the medium level all along. At this point, I’d rather put $100/month into a savings account for future vet bills than keep paying premiums to a company that doesn’t deliver on its promises.

Insurer: Prudent Pet

By: J W

Verified April 30, 2025

I have used insurance before with my…other dogs

I have used insurance before with my other dogs

Insurer: Nationwide

By: Kris Spencer

Verified April 30, 2025

Very helpful and informative

Very helpful and informative! Very friendly and I love how fast they respond back to me on my questions! Thank you Pumpkin and all employees for all you do for us fur parents and our fur babies. We greatly appreciate you! Billie(fur parent)and Merlin(fur baby) 🥰

Insurer: Pumpkin

By: Billie

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