154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Processed my claim and paid what was covered
Processed my claim and paid what was covered in a very fast manner. Very easy to deal with and file a claim.
Insurer: Fetch
By: Mark Stevens
Good
Good turnaround time for estimates and claims. Good explanation of claim process.
Insurer: Pumpkin
By: customer
10 Years of Loyalty Betrayed – Premium Raised to $500/Month
After paying into this pet insurance for a decade, I was shocked when they raised my monthly premium to $500 for my 15-year-old dog—who, by the way, is still healthy, active, and has no major medical conditions. She walks regularly, jumps on the bed, and has only minor joint stiffness. This price increase wasn’t based on her health but on cold, statistical assumptions about senior dogs. It’s clear they’re happy to collect your money while your pet is young, but when the risk of paying out increases, they’ll price you out. It’s manipulative, unethical, and shameful. I canceled and found a new plan with solid coverage for half the cost. This company does not stand by its customers or their pets. Avoid at all costs.
Insurer: Embrace
By: Monica Barrera
The Customer Service human
The human I spoke to was named Samantha. She was lovely and was super helpful to me answering my questions and updating my account.
Insurer: Fetch
By: Luke Stepleton
Used to be a super great company
UPDATE: I sent in the medical records for the appeal, now it's taking forever and "under review." Been on phone now over an hour between overseas and US, now being transferred to a supervisor. Very frustrated! ***** Used to be a super great company! US based agents, picked up on third ring. Very nice folks. Really it was the only insurance company I didn't have to argue with. That was then. Now it's overseas customer service, no idea what they are doing. I submitted a claim, they did not pay for blood work even though my dog was sick and should have been covered. I just requested and got transferred to US agent. She said my account terminated 2 years ago for a dog that passed away. I said no I have a current account with a new dog after that. She can't find account. Now I'm on permahold to talk to supervisor. I thought I bet Healthy Paws got bought out, sure enough Chubb bought company in July 2024. Now they are just as bad as any other insurance company. Very sad.
Insurer: Healthy Paws
By: Patti Doherty
I just went to file my first claim and…
I just went to file my first claim and was very disappointed to learn I had only 60 days to submit claims. Somehow I missed this in the initial registration -- probably because I was exhausted from dealing with a new puppy.
Insurer: Embrace
By: Jill
Carter provided Great Customer Service
Carter was polite, patient, and very knowledgeable. Great customer service.
Insurer: Nationwide
By: Jewel
Fetch Only More Scams and Lies
I was muscled into Fetch by the Charleston Animal Society.No waiting period was the kicker, and I wanted my new best friend to be covered. Now I just want my money back.I submitted 1 claim to Fetch. Not only was the whole thing denied despite marketing that they cover all these preventative/wellness visits etc. Further, Fetch did not even apply the 310.36 to my deductible. Liars and scammers. DO Not get suckered in no matter who tells you what.
Insurer: Fetch
By: Linda
peace of mind
I absolutely love the peace of mind knowing there is reimbursement for the medical bills of our pets. Its a bit pricey. Especially if i dont use every month. $95/mo. I keep my dogs healthy and age and breed are the only issues i take them to vet.
Insurer: Spot
By: Armyvet