216,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick Pay & Review
I haven't had pet insurance in many years but since I recently retired, I thought it would be a good idea to cover my new Great Dane. I am impressed with Trupanion & how quickly they review claims and the fact that they can directly pay the vet while I am standing at the counter waiting to check out is beyond helpful!
Insurer: Trupanion
By: KristeenK
Easy process for my claim and…
Easy process for my claim and incredibly fast payment!
Insurer: Pumpkin
By: Paul
Illiterate, unresponsive, impossible to navigate.
My claims person is an idiot. She is clearly unwilling or unable to read my policy. After 2 weeks of claiming I wouldn't have coverage, they finally read my policy and conceded that I do, in fact, have coverage. They have gone radio silent since Maki g that concession, phone number goes straight to voicemail, not answering emails, and will not provide any I formation on how to proceed. When I call the main line and explain this, the person operating tells me that it's not the fault of the claims adjuster, because even though they're the only person I am allowed to communicate with on this matter, they are in a work queue that prevents them from receiving or sending communications willingly. No communication, no coordination, absolute trash. Moving my policy away from this company ASAP and you should too.
Insurer: Sonnet
By: M Nn
Spot review
I submitted a wellness claim for my pup getting her first shots 5 days ago and I am still waiting for it to be assigned for processing. I called and spoke with their customer service representative and a supervisor who both told me that they can take upwards of two to four weeks to process a single claim. Spot claims on the internet that they process these in a few days. I can't believe this time frame when others pet insurance companies would have already processed the claim and reimbursed the customer, I am still waiting for it be assigned for review. Not a top-notch pet insurance company and I would not recommend them. For my first and initial interaction I am not impressed and they do not live up to what they state they will do in processing claims.
Insurer: Spot
By: Teresa
Quick and easy submit the claim
Quick and easy submit the claim, no hassle
Insurer: Pumpkin
By: Laura
Pumpkin Insurance Helps Owners and Pets
As a veterinary professional of over 20 years I've seen my share of pet insurance companies. I chose Pumpkin because of the client experiences I heard, seeing their coverage, and ease of use for owners like myself and that they actually do what they say they will do as far as paying claims. Recently having some unfortunate health issues arise on my own pets I knew Pumpkin was there to help and they did not disappoint. I recommend Pumpkin to all my clients whether they have young or older pets. In a world now where finances play such a huge role in whether clients can do what they need for their beloved pet because of great insurance like Pumpkin it's a reassurance that help is available. Thank you Pumpkin
Insurer: Pumpkin
By: Brittany
Highly recommend pet insurance!
It was easy to add my new dog on, and the associate was informative and answered my questions. She helped me understand some benefits for existing polices that I have, that I was unaware were available benefits!
Insurer: Nationwide
By: Lauren
Highly recommend MetLife Pet – Compassionate and seamless support during a difficult time
I had to file my first claim for my cat, Joongbae Kim, after he suddenly became ill. MetLife Pet made the entire process so easy and fast. They covered everything from medical bills to the final farewell costs (euthanasia/cremation), which I truly did not expect to be covered. The fact that they automatically closed my policy and refunded the balance showed true care for their customers. It made a very difficult period much easier to handle. I highly recommend them to any pet owner.
Insurer: MetLife
By: Tjay
Quick
Quick, easy, and coverage started right away
Insurer: MetLife
By: Mariesa Meader
Lightning quick payments, easy to file claims online
We’ve insured our pets with other companies in the past and were generally satisfied, but we decided to try Adoro for our two new puppies because of the deductible lock feature. We had a policy elsewhere for our older dog, but when she turned 10 the premium jumped to an unreasonable level and we had to cancel due to cost. I’m really hoping everything I’ve read about Adoro’s deductible lock holds true, so far I’m very impressed. The claim experience alone has exceeded expectations. I submitted invoices for the puppies’ vaccines and received payment within hours, which is unheard of. When one puppy had a urinary concern and the vet didn’t find anything definitive, I wasn’t sure any of that visit would be covered. I submitted the invoice anyway, and to my surprise (and delight), Adoro applied the entire amount toward my deductible. While we’re still early in our policy, my experience to date has been extremely positive. If the deductible lock continues to work as promised, I can easily see us staying with Adoro long-term.