208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank You Pumpkin Pet Insurance
Pumpkin Pet Insurance was referred to me by Vet at Animalize Veterinary Center...since becoming a member, I can't believe how professionally and how quickly a claim is resolved. I haven't used yet, thankfully, but the new addition of how over $500 Vet Visits are administered...has to be quite comforting to those going through that situation with their "Babies." Thank you for all you do for us and our Babies.
Insurer: Pumpkin
By: Leigh Thomas
Excellent service
Excellent service, fast claim review and paid.
Insurer: MetLife
By: Christopher Garcia
Quick turnaround
Quick turnaround. Spot did all the legwork gathering info from our vet.
Insurer: Spot
By: Debra Bonsant
Overall Good Experience
Customer service was helpful, and I did receive a payout for my dogs surgery. 4 stars because it took a little longer than expected, and the communication for needing more documentation was a little unclear. Overall though, a good experience and happy to have insurance for my pups.
Insurer: MetLife
By: AR
Courteous and helpful associate
Courteous and helpful associate quick turnaround of claims
Insurer: Spot
By: Grandmother
reimbursement
easy, quick response, no issues
Insurer: MetLife
By: Ron Tumpey
Easy Claim Experience
I've had ASPCA Pet Insurance for multiple pets for over 7 years. Fortunately I only recently had to file a claim after one of my fur babies got seriously ill very suddenly, and ended up passing. Not only did they pay my claim quickly with very little questioning, but they offered condolences and cancelled his coverage without my having to ask. I appreciated the fact that they made the process as easy as possible during such a difficult time.
Insurer: ASPCA
By: Rhiannon R.
Easy and fast responses
Always easy to deal with
Insurer: Healthy Paws
By: Patricia Sunshine
Pumpkin Pet Insurance is a great choice…
Pumpkin Pet Insurance is a great choice for my cat. It is easy to use, all claims have been approved quickly, and everyone I have spoken to the company everyone has been helpful and friendly.
Insurer: Pumpkin
By: Jolie
Good but could be better
I switched to Pets Best due to cost and more coverage. However, they take forever to process claims. I started in December 2025 and already had to call multiple times. The main customer service only gives scripted responses. I had to speak with supervisors just to get clear answers. Their website is clunky and not customer-friendly. I consistently get errors when trying to upload simple PDF files from my vet for my claims.
Insurer: Pets Best
By: A P