207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Spot has been a huge money saver for…
Spot has been a huge money saver for us, our cat recently had a UTI and was diagnosed with asthma. The process of uploading the bill was as easy as uploading a picture. The App makes it easy even for an old person like me. Spot contacted our Vet and got the background information they needed on our cat and quickly issued us the reimbursements. I recommend Spot for any pet owner who wants to have the confidence of being able to take your pet to the vet when needed without worries of not being able to pay the rent that month.
Insurer: Spot
By: Kyle on behalf of Boba
Endless Delays and Unacceptable Customer Service
I am extremely disappointed with my experience with Pets Best. The claims process has been beyond frustrating. Despite multiple vets sending records several times, they continue to claim they “still need documentation.” It feels like a delay tactic rather than an actual review process. Customer service has been unhelpful and repetitive, with no clear answers and no real resolution. Every time I call, I get a different response, and nothing actually moves forward. When you’re dealing with a sick pet and thousands of dollars in vet bills, the last thing you need is constant runaround and poor communication. I purchased insurance for peace of mind, but instead I’ve dealt with stress, delays, and lack of transparency. Based on my experience, I would not recommend this company.
Insurer: Pets Best
By: Kaci Lynn
Great platform and very responsive
Great platform and very responsive. Claims are reviewed and paid in an expedited manner.
Insurer: Spot
By: Chama Pun
Great customer service
Great customer service. I had a problem with a claim and it was resolved immediately. Fast claims processing.
Insurer: Spot
By: Melodie
Super easy to file
I filed a claim and it was completed in 24 hours, they mail a check but if you needed it sooner you can put in your banking info. The filing process was super easy!
Insurer: Spot
By: Sandra McCoy
Quick & Easy
The company makes it super easy to file my pets claim and the process time is very fast.
Insurer: Spot
By: Diana T.
They are great to work with.
They are great to work with.
Insurer: Trupanion
By: Mary
Outstanding service
I made a call and a person guided me and advised all the way.
Insurer: Nationwide
By: JM Villarreal