207,763+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

207,763 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,688 reviews

4.9
Healthy Paws

10,944 reviews

4.9
Fetch

5,192 reviews

4.9
Trupanion

58,961 reviews

4.9
Pets Best

14,606 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified February 19, 2026

Spot has been a huge money saver for…

Spot has been a huge money saver for us, our cat recently had a UTI and was diagnosed with asthma. The process of uploading the bill was as easy as uploading a picture. The App makes it easy even for an old person like me. Spot contacted our Vet and got the background information they needed on our cat and quickly issued us the reimbursements. I recommend Spot for any pet owner who wants to have the confidence of being able to take your pet to the vet when needed without worries of not being able to pay the rent that month.

Insurer: Spot

By: Kyle on behalf of Boba

February 19, 2026

Endless Delays and Unacceptable Customer Service

I am extremely disappointed with my experience with Pets Best. The claims process has been beyond frustrating. Despite multiple vets sending records several times, they continue to claim they “still need documentation.” It feels like a delay tactic rather than an actual review process. Customer service has been unhelpful and repetitive, with no clear answers and no real resolution. Every time I call, I get a different response, and nothing actually moves forward. When you’re dealing with a sick pet and thousands of dollars in vet bills, the last thing you need is constant runaround and poor communication. I purchased insurance for peace of mind, but instead I’ve dealt with stress, delays, and lack of transparency. Based on my experience, I would not recommend this company.

Insurer: Pets Best

By: Kaci Lynn

Verified February 19, 2026

Great platform and very responsive

Great platform and very responsive. Claims are reviewed and paid in an expedited manner.

Insurer: Spot

By: Chama Pun

Verified February 19, 2026

Great customer service

Great customer service. I had a problem with a claim and it was resolved immediately. Fast claims processing.

Insurer: Spot

By: Melodie

Verified February 19, 2026

Super easy to file

I filed a claim and it was completed in 24 hours, they mail a check but if you needed it sooner you can put in your banking info. The filing process was super easy!

Insurer: Spot

By: Sandra McCoy

Verified February 19, 2026

easy website to use

easy website to use

Insurer: MetLife

By: MJ

Verified February 19, 2026

Quick & Easy

The company makes it super easy to file my pets claim and the process time is very fast.

Insurer: Spot

By: Diana T.

Verified February 19, 2026

They are great to work with.

They are great to work with.

Insurer: Trupanion

By: Mary

Verified February 19, 2026

Outstanding service

I made a call and a person guided me and advised all the way.

Insurer: Nationwide

By: JM Villarreal

Verified February 19, 2026

Excellent!

Excellent!

Insurer: Pumpkin

By: Linda

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