224,825+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,825 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claims
Your claim turnaround timeframe and processing has improved! Thank you!
Insurer: MetLife
By: Christine F
Thankful
Thank you for helping me keep my furry family happy and healthy.
Insurer: MetLife
By: Vader
MetLife Pet Insurance is the GOAT!
MetLife Pet Insurance has been a life saver for me and my pets. When my dog tore both of her CCLs, an almost $10K surgery, I didn’t have to choose between my family’s financial stability and my dog’s quality of life because MetLife was there to cover it. Their customer service is amazing, the claims process is simple, and I am so thankful for this company. Everything is clearly explained so I know what is covered and what is not. The peace of mind, reliable coverage, and ease of use that MetLife provides means that I will never choose another provider and I will keep telling anyone who will listen the importance of having pet insurance through MetLife. Also, the app is really convenient!
Insurer: MetLife
By: Genevieve
Quick turnaround on claims!
Quick turnaround on claims!
Insurer: MetLife
By: customer
Easy to submit and quick turnaround
Easy to submit and quick turnaround
Insurer: MetLife
By: Julia Corbett
Great and caring associate
Pleasant associate who looked into my concern immediately and came back with the resolution that it appeared the original claim determination was incorrect and was being resubmitted for review again. Also expressed concern about my dog and hoped the issue would be resolved soon. Caring attitude.
Insurer: MetLife
By: customer
I am grateful that many required…
I am grateful that many required services were covered. However, one cat had evidence of arthritis as he aged although no treatment was required. When he needed treatment, claims were denied as a preexisting condition. That is really unfair since as we and our pets age, there are naturally occurring conditions. To deny coverage is just so unfair and inconsistent with all data on the aging process.
Insurer: MetLife
By: customer
Communicates promptly and messages are…
Communicates promptly and messages are understandable. Claims reviewed and addresed efficiently and quickly.
Insurer: MetLife
By: Jolene
Always a very quick response and…
Always a very quick response and accurate with all of our claims.
Insurer: MetLife
By: Emrick Jenkins