154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,396 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 07, 2025

Easy to submit claims

It is always very easy to submit claims, and the Embrace claims department is very fast and thorough.

Insurer: Embrace

By: Danielle Winter

May 07, 2025

ABSOLUTELY SCAM OF A COMPANY

ABSOLUTELY SCAM OF A COMPANY! THEY TAKE YOUR MONTHLY PAYMENTS AND DENY EVERY CLAIM!! TERRIBLE CUSTOMER SERVICE, TOO!! DO NOT BUY! GO READ BETTER BUSINESS BUREAU REVIEWS!! BUYER BEWARE!! WORST COMPANY EVER! MAKE SURE YOU GET A CONFIRMATION OF CANCELATION OR THEY WILL KEEP CHARGING YOU!!

Insurer: Spot

By: Shas

May 07, 2025

Always responsive with payments

Always responsive with payments. Had a issue with my dog with lyptospirosis last year. Almost $5,000 Bill. We needed to take her to take her to the emergency room and Embrace was there to pay the portion of the bill in a quick responsive manner.

Insurer: Embrace

By: Ken Smith

Verified May 07, 2025

…Emergency visit and hospitalization of shihztu

Timeframe for review of claim was adequate , very pleased.

Insurer: Fetch

By: GV

May 07, 2025

Thank you Trupanion

I lost the battle with keeping my beloved dog Groot alive over the weekend. During this tough time where he was in emergency for 10 days, my hospital bills were rising up tremendously and I was getting worried that not only I had a chance of losing my little Angel, but paying a large bill when all would be said and done! When I had to lay him to rest on the final day, I was handed a bill and this is where my heart dropped twice and I am here to say that without hesitation Trupanion kicked in and absorbed a big portion of the bill! I got insurance in hope, that I would never have to be in a position to use it, but when I called upon Trupanion they were right by my side. Thanks for being my wings in the worst period of my life.

Insurer: Trupanion Canada

By: Gary

May 06, 2025

They take FOREVER to process claims

They take FOREVER to process claims. Then they request additional documentation to take even more time to process your claim. I have had a legitimate claim open for almost a month. This company doesn’t want to pay and they are dragging it out.

Insurer: MetLife

By: Lee Underkoffler

Verified May 06, 2025

Spot pet insurance has been prompt in…

Spot pet insurance has been prompt in addressing my claims for my dog dumpeling.

Insurer: Spot

By: Victoria Hernandez

Verified May 06, 2025

Paid for this insurance only to have…

Paid for this insurance only to have claims rejected. No thanks WILL NOT RENEW

Insurer: Prudent Pet

By: charlescampbellcomcast.net

Verified May 06, 2025

I cancelled this plan in April 2025

I cancelled this plan in April 2025, but have not received a refund.

Insurer: Nationwide

By: customer

May 06, 2025

It would be better to take your premium…

It would be better to take your premium and put it in a savings account. They don’t pay out nearly enough to make it worth it, and they basically steal your money while your pet dies. I paid a $215 monthly premium over a 6 year period which amounts to a little over $15k. When my pet had a major medical emergency and passed away, her medical bill came to $2800. They paid less than 40% of that bill. With all due respect, SCREW that!

Insurer: Nationwide

By: Kellan Meador

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