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Got great help from Andreea !
Got great help from Andreea !
Insurer: Prudent Pet
By: molsdadyahoo.com
Super helpful!
Josh was very helpful in explaining everythign and provided some great insight!
Insurer: Fetch Canada
By: Mary A
Customer service is no more it’s a historical item
I just tried to cancel my ageing elderly cats policy, as the access for the yearly policy is more than end of life procedures would be. Rang first thing in the morning. That’s the only way you can do things over the phone and then was greeted with a hard pressure hostility attitude from the customer service representative. I don’t know what to say other than I think customer service is dead in this day and age and especially with fetch because this will be the second set of bad interactions I’ve had with the company. I have four pets insured via them and I’m considering removing all my policies now. When somebody asks you repeatedly to just cancel the policy, please just cancel the policy to argue with a customer is not customer service. To add stress levels to an elderly person is not customer service.
Insurer: Fetch Canada
By: David
There for the hard moments with our pups
My wife and I have had Embrace since our dogs were puppies and we have been so very thankful throughout their six years of life. Embrace has been there for us through some of the hardest moments with our two pups. They really have exceeded our expecations with their coverage, and we look forward to a long term relationship with Embrace. I recommend you guys to all of our friends.
Insurer: Embrace
By: HectorSD
Great Help!
Rebecca explained everything clearly and gave me unbiased information to make the best choices for my situation
Insurer: Prudent Pet
By: bailey.kierangmail.com
I pay around $60 a month
I pay around $60 a month, his bill for vaccines was $142 but was only reimbursed $50. Basically only 1 and a haf of the vaccines was paid for. I spend more money then they reimbursement.
Insurer: Spot
By: Nina Leyva
I have been trying to submit a claim…
I have been trying to submit a claim for the last three months. The invoice and the notes from the veterinarian was submitted multiple times. They continue to deny it, despite all the documentation that they claim they do not have although I have evidence that I have submitted it and copies for the same.They are extremely inefficient. I plan on discontinuing this insurance as I think it is a hoax.
Insurer: ASPCA
By: Suresh Antony
Great service
Great service. Transferred policy from one owner to another and from US to Canada, quickly and easily, with friendly telephone assistance. I hope I never have to make a claim, but I’m confident that if needed the service will be good!
Insurer: Trupanion Canada
By: Gib McEwen
Good service explained everything well
Good service explained everything well
Insurer: Nationwide
By: Rob Davies
Super easy to navigate!
Prudent Pet Insurance provides all the things I'm looking for. The portal is easy to navigate and all explanations of coverage are easily accessible. I have no worries my little baby is in great hands.
Insurer: Prudent Pet
By: lewis.taracharter.net