220,319+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,319 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very Slow Processing Claims
I submitted 2 claims early this month and they have not been paid yet. They are waiting for records apparently, but I checked with the vet today and all of her records were sent 5 months ago, so they should have them all. I sent a question to claims and haven't heard anything. I have not received any email communication from Embrace. Very frustrating.
Insurer: Embrace
By: Kim Johnson
Thank you ALL at Metlife for taking…
Thank you ALL at Metlife for taking such great care of my Solace and Zeke McIntire. It's such a comfort to know they are a priority and reimbursement is promptly received.
Insurer: MetLife
By: JoEllen McIntire
I haven’t been able to reach anyone at…
I haven’t been able to reach anyone at Embrace. I have a question about coverage. Their website bot is useless and no one picked up the phone over 15 minutes so I gave up.
Insurer: Embrace
By: Liz
Super easy online claim filing and…
Super easy online claim filing and super fast reimbursement.
Insurer: Embrace
By: Angela Bennett
Recommend Embrace Pet Insurance
Had Embrace since I got Finn my dog until his sudden demise. I always found Embrace custormer service top notch and the company trustworthy. They are a little pricey, but I found the customer service and claims process to outweigh the cost.
Insurer: Embrace
By: Ken
Fast and Efficient
The review was fast and efficient and I had my payment within a week. Sometimes these emergencies are quite costly, and it’s nice when the insurer doesn’t drag their feet and gets you the money you need to be able to care for your pet.
Insurer: MetLife
By: Elena
Fur baby issues mommy stressed
Large vet bills worried about my fur baby ..makes it a bit easier I have pet insurance.. easy portal to submit claims and customer service is amazing
Insurer: Spot
By: Andrea