217,806+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,806 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,818 reviews

4.9
Healthy Paws

11,114 reviews

4.9
Fetch

5,454 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,902 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

September 19, 2025

Very helpful and professional

Josh was very helpful in supplying information on the Wellness Plan to me so that I could add to my Accident and Illness plan.

Insurer: Fetch

By: Linda Hicks

September 19, 2025

Good Customer Service experience

The customer service rep Lexi was very friendly & kind and she answered all my questions & concerns. Been noticing all the customer service reps Ive interacted with are helpful & they do resolve issues fairly quickly. Anytime Ive had a discrepancy with any billings or reimbursements, they have been good about addressing my concerns and they have so far corrected all issues & send out additional missing reimbursements or will correct bills if overcharged by accident. Bc they have friendly customer service reps willing to listen to the customer’s issues & then find the proper resolutions, I will continue using Embrace & would recommend to others, bc I can say from my experience with using Embrace, that if there are any issues, Embrace is good about fixing those issues appropriately. Thanks!

Insurer: Embrace

By: J_nyc

September 19, 2025

Easy to fill out and submit claim

Easy to fill out and submit claim

Insurer: Embrace

By: Suzanna

Verified September 19, 2025

The agent

The agent, Rose, did a great job. Handled my issue professionally and quickly!

Insurer: MetLife

By: JG

Verified September 19, 2025

easy and quick response

Filing a claim was easy and response was fast. My claim was funded within days of filing.

Insurer: Pumpkin

By: Chollan

September 19, 2025

Excellent interaction with customers

Amanda did an amazing job answering all my questions and providing me with so much more detailed information. She made feel confident in my decision to purchase insurance from Fetch. Thanks Amanda!

Insurer: Fetch Canada

By: Marcela Forhaeuser

Verified September 19, 2025

The claims process could not be any…

The claims process could not be any easier. Just a couple of clicks, upload the receipt and BAM! The claim is processed in just a couple of days.

Insurer: Spot

By: Kelly

September 19, 2025

why claims take 30plus days from…

why claims take 30plus days from submission to authorization [and longer to pay] is beyond comprehension. and why embrace won't allow providers to file the claims directly is also beyond comprehension [except that they are counting on the insured to not file claims at all or not timely].

Insurer: Embrace

By: BILL

Verified September 19, 2025

You NEED insurance and Healthy Paws is the best!

I got my Pup, Jethro, at 3 months old and I got healthy Paws Insurance when he was 2, Never knowing I was going to need it as quickly as I did. I expected to use it in his old age to make sure he was happy and healthy for as long as possible. After we were in the yard trimming bushes, I noticed he had a slight limp and brought him to the vet, they told me that he would work it out and be fine, knowing HP would cover it, i pushed for an x-ray. This is when they found the cancer tumor in his back left knee, the prognoses was bleak, we went from oncologist to oncologist and they all said, 6 to 8 months to live. We brought him to UF in Florida and their doctors said the same. We went through removing the leg with cancer, went through chemo, found out that Dr Mamula from Yale had a vaccine and Jethro aggressively fought for his life. He beat the odds, only to find out 4 years later he had another tumor in his kidney, renal carcinoma, and we had the kidney removed and another round of chemo. 2 years later, he was cancer free again beating all the odds against him! Jethro celebrated his 10th birthday in August and it was all made possible BECAUSE of Healthy Paws insurance, the ease of putting in a claim and the quick deposit to my bank account. I believe that Jethro wouldn't be here today if it wasn't for Healthy Paws Insurance!

Insurer: Healthy Paws

By: Thomas D

September 19, 2025

Very easy claims submission

Very easy claims submission and fast review process. We haven't used up our deductible yet, so can't say how the reimbursement process is, but thus far we are pleased.

Insurer: Embrace

By: Mary

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