215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
I called to set up a plan for my other cat and Aileen made the process very smooth and answered all my questions. Thank you Aileen!
Insurer: Fetch Canada
By: Tamar
Elton's lobectomy fully reimbursed
The day after Elton's first birthday he was diagnosed with lung lobe torsion, a rare condition that requires a lobectomy. He had to have immediate surgery. He was at the vet clinic for four days and racked up a huge bill! Healthy Paws was there every step of the way, answering my daily stupid questions (as I was new to pet insurance!) and reassuring me. When I presented them with the final 5-page invoice and medical report they didn't question at thing. Every line item was reimbursed and deposited to our account within two days. I was amazed! Healthy Paws claims processing is seamless and easy. I highly recommend them to any pet owner I know. Elton thanks you!
Insurer: Healthy Paws
By: Caroline Foster
User friendly enrollment.
User friendly enrollment.
Insurer: MetLife
By: eve
Fabrice is fabulous
Fabrice was so kind and thorough while helping me to set up 2 new policies for the dog and cat I recently adopted. I appreciated his insight in helping me to select the best policy and ensure I was getting the best rates. He will be someone I reach out to in the future if I ever need additional policies.
Insurer: Fetch
By: Emma Pennock
Everything was great and fast
Everything was great and fast
Insurer: Fetch
By: Mark Squires
Submitting the claim was easy
Submitting the claim was easy. I was contacted regularly regarding the status of my claim. The results were easy to understand. Very good experience and I highly recommend this company for pet insurance.
Insurer: Fetch
By: Diane
The insurance is incredibly expensive
The insurance is incredibly expensive. Because of this, we only have the emergency coverage. With 2 emergencies lately, there were hefty deductibles on top of monthly fees. Trupanion barely covered half the bill. For 2 dogs it cost $3600 a year. Then there are $250 deductibles for EACH dog. Astronomical.
Insurer: Trupanion
By: Kathleen
Quick and easy process, needs more information about requirements up front
the process was simple and quick, but doesn't say up front that there is a higher cost for the 1st month (until you get to the billing page), or discuss the requirement for a recent physical exam (within 6 months). It would be helpful to know these facts initially so that you don't pay for the insurance and then find out you're in for scheduling vet visits for everyone and paying for that out of pocket before the policy can be active! (we take our pets to the vet once yearly, and they are coming up on their next visit, so the hope was the insurance would be in place to cover that wellness visit, but now it has to come out of pocket for the policy to begin)
Insurer: Nationwide
By: customer
MetLife has done a great job for us
MetLife has done a great job for us. Their customer service reps are incredibly efficient, kind, and professional. Pet insurance is a must have and MetLife has great plans.
Insurer: MetLife
By: Kelly