220,319+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,319 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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This the worst Insurance ever
This the worst Insurance ever. I submited a claim in July and I didn t receive any response from them i call 5 times about my claim, i had to do his work and ask the Clinic for the history to send it to them because they didn t do it.After 4 months I kept paying $70 every month, and they never solved my problem.
Insurer: Embrace
By: Marcela Carballea
Ruby’s review
Excellent experience with our vet and the wonderful staff at Claremont vets. Prompt reimbursement from Pets Best. Our dog is doing very well.
Quick payment
Quick payment. Explanation of allowable clams.
Insurer: Pumpkin
By: Harold Bryant
Easyclaim processing.
Very easy and fast claim processing.
Insurer: Embrace
By: Steven
Good coverage, but not transparent about rising premium
I like that you're clear about reviewing claims and which claims will be covered, I've had a great experience in that regard! But I don't get notified when the premium rises. My premium increased over the past two years and I don't really know what to expect in the future, and I'm not notified when it happens. Also, the app is horrendous. I can't look at my updated policy packet!
Insurer: MetLife
By: customer
Happy with Overall Experiences!
We are very happy with you prompt responses and communication with the claims we have submitted! Thank you for making the process easy!
Insurer: MetLife
By: Kathy C
I always have prompt and friendly…
I always have prompt and friendly feedback on my claims. Fair assessments have been done.
Insurer: Pumpkin
By: Janet
Pup is grateful
Great company and pays in a timely manner. So grateful to have this insurance for my pup.
Insurer: MetLife
By: Karla Duncan
Amazing service!
We submitted a claim on our dog who unfortunately had to be euthanized after medical complications. We were only expecting to be reimbursed for the ER visit. We were surprised to receive a refund for the unused portion of our annual-paid policy as well. We also used Pets Best for chemo treatment reimbursement for lymphoma with our other dog, and appreciated how easy it was to submit those claims. Pets Best has earned our business for all our future pets!
Insurer: Pets Best
By: Elaine
I can say with confidence that I am…
I can say with confidence that I am impressed with service, policy and smooth process. Highly recommend them
Insurer: MetLife
By: Escobar Juan