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Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was able to find plan and easily process the information. You made it simple to accomplish.…
I was able to find plan and easily process the information. You made it simple to accomplish.
Insurer: MetLife
By: Lisa J Branson Angel
Customer service was excellent.
Customer service was excellent.
Insurer: Nationwide
By: customer
Great Insurance for my rescue Clyde
I had a great experience with my rescue cat Clyde. They always paid on my claims which was great since he only went to the vet when necessary, mostly in the last year or so and the vets around me are NOT cheap. I adopted him as an adult, didn't know the exact age since he had no teeth, but he was the most chill, big lovebug, my tv and hangout buddy. He passed recently after having him about 5 years.
Insurer: Pumpkin
By: Sue Grace
Fantastic
I am enthusiastic about coverage for my pet concerning any illnesses, and accidents,for a low monthly price. We all know animal care can be extremely high.my pet means the world to me and id stop at nothing to take care of him.
Insurer: MetLife
By: Natosha Faw
Rep was professional
Rep was professional, knowledgeable and friendly
Insurer: Nationwide
By: customer
I submitted my first claim and within…
I submitted my first claim and within 10 days it was approved and the money was deposited in my account. Great service! So thankful I chose to purchase pet insurance through Fetch
Insurer: Fetch
By: Kelli
The online MetLife App is easy to use.
The online MetLife App is easy to use - I wished all other apps could be as easy to follow.
Insurer: MetLife
By: Mike
I am not happy so far
I am not happy so far. I submitted my first claim in November 2025 for surgery for a testicle that did not descend. They claimed it was a routine neuter and so was not covered. irritating but i guess i understand. i then had more issues with my cat so submitted several visits about 6 month later in April.. it's been a month so i logged on to get an update and its saying that they are still waiting on medical records. i called to follow up and it says its a 40 min wait. i logged in to check my policy more in depth and it looks like i "opted out" of perscription and exam fees. I dont even remember this being an option when I signed up! its like nothing is covered!! if you want the bare minimum coverage, a 50% chance of being covered when need, and 0 customer support, choose Embrace.
Insurer: Embrace
By: D S