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Trupanion has been so helpful and has…
Trupanion has been so helpful and has made the entire process of taking care of my pet THAT much easier. I will never go without pet insurance for any animal that I own!
Insurer: Trupanion
By: Bernadette
We love Embrace
We love Embrace! They make claims easy and great coverage
Insurer: Embrace
By: Victoria Lynn Berdnik-Atkinson
Good experience
I recently got a puppy and signed up for the 30 day free trial to try Trupanion. Unfortunately I had to use the service as my puppy swallowed a small rock. They stepped up to the plate and paid a portion of the vet bill. I'll be checking into the insurance for long term vet care.
Insurer: Trupanion
By: Sue
Pet Plus Us
I highly recommend Pet Plus US. I got it for my adult cat when I adopted him, hoping not to have to use it, and thankfully, that was the case for many years. However, my baby is aging now, and it's stressful enough to go to the vet and sometimes receive not-so-great news, not to mention the very high costs. Having Pet Plus US helps make this phase easier for me. The claims are approved fairly quickly, and my biggest shout-out goes to their customer team in Canada. I will never forget when I called in a super emotional state due to some sad news, and the agent (I believe his name was Tyler) guided me through the claim process. He genuinely took an interest in helping me, which is super rare nowadays, and he not only made my day better but also had a huge impact on making things easier for me and my cat. Thank you!
Insurer: Pets Plus Us
By: Bruna
I want paperwork I want a packet…
I want paperwork I want a packet delivered to my home for my file. Computer broke. Im old school. Please send me all my rights of coverage for future vet bills. Maureen Windgassen 1035 Devils Backbone CINCINNATI OHIO. 45233
Insurer: Nationwide
By: customer
Company needs major improvement
While I have had some good claims go through, the most recent one was handled extremely poorly. They will dig through your pet's medical history until they find something they can latch on to and call a preexisting condition. This time it was - VOMITING. Vomiting as a pre-existing condition? That is a symptom of literally everything. When you call and ask for explanations, they can barely speak English let alone explain the reasons why your claim is denied. They will not look at the claim again, just tell you to dispute the claim. I will try but I'm sure it will amount to nothing. As someone who works in customer service, this experience has been less than stellar. A company with ties to the ASPCA that treats its customers and pets this way is sickening. Now I'm scared to leave because my dogs are seniors and need coverage. Very disappointed. 0 stars.
Insurer: ASPCA
By: Brad Warren
MetLife is AWESOME
I can only highly recommend MetLife Pet Insurance. They’ve been fair and the agents are always super friendly. Also the app and claim process is quick and easy. I used to have a different pet insurance that was recommended by my vet, but it was awful. I only wish I’d discovered MetLife sooner!
Insurer: MetLife
By: A Yankee
The recent reimbursement process I…
The recent reimbursement process I completed seem quick and painless. Next up is my dog’s teeth cleaning so will see how that goes.
Insurer: Spot
By: Jill Richardson
Cystonomy on my Zoe
My dog was recently diagnosed with bladder stones. The vet indicated surgery was necessary as medication wouldn't dissolve the stones. I called Pet's Best to speak with the vet to get a second opinion and read them the notes and test results, and they agreed this would be best for my dog. They confirmed the cost as well, as I was skeptical of the price they gave me. They were great in answering my questions and making me feel at ease with my decision. The claim process was easy as well. Although I had more claims to file, they received medical records and paid me after the deductible and co-insurance were met. I would recommend Pet's Best to my family and friends.