154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
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Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

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Trupanion

63,026 reviews

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Category with most reviews

This chart shows the distribution of review categories.

Verified May 23, 2025

Fast claim processing

Easy to file claim and fast claim processing.

Insurer: Spot

By: Rall

May 23, 2025

Most evil pet insurance company alive

Most evil, pet hating, unethical company in the entire market!! DO NOT USE THEM! After nearly 8 years paying thousands in premiums they cut our dog off his health insurance. They said if we sign up again despite no interruptions it would be considered pre-existing conditions and wouldn't be covered. OUTRAGEOUS! Were not alone - thousands are being thrown off their coverage with no good options or alternatives. Its unbearable. DO NOT GIVE THEM YOUR MONEY - they have 0 care for pets.

Insurer: Nationwide

By: Matt Pdater

Verified May 23, 2025

Very happy with Pumpkin pet insurance.

Very happy with Pumpkin pet insurance.

Insurer: Pumpkin

By: customer

Verified May 23, 2025

We had an overall good experience and…

We had an overall good experience and the only reason I rated it a 4 instead of 5 is because they made me download the same information twice. Other than that they paid promptly with little fuss.

Insurer: Fetch

By: Chris

Verified May 23, 2025

Quick response time

Bobby called me as soon as I sent the message. He was very helpful and knowledgeable.

Insurer: Prudent Pet

By: mrsbabydreyahoo.com

May 23, 2025

Thank you Amanda!

Amanda was amazingly helpful and accommodating. She answered all my questions and assisted in getting the policy set up. Wonderful person and a true professional to deal with!

Insurer: Fetch Canada

By: Olha Kovalchuk

Verified May 23, 2025

Awesome job on the claim

Awesome job on the claim

Insurer: Fetch

By: Michael

Verified May 23, 2025

easy to submit claim and fast payout to…

easy to submit claim and fast payout to my bank account.

Insurer: Spot

By: Susan Ashmead

Verified May 23, 2025

Quick reimbursement and great coverage…

Quick reimbursement and great coverage for both accidental and routine care!

Insurer: Spot

By: Meredith Low

May 23, 2025

MetLife doesn’t honor policies

I had MetLife pet insurance. When I needed to take my cat to the vet on account of vomiting and diarrhea. The exam was pretty standard, the invoice and vet notes I was supplied were straghtforward. Then MetLife tried to say I didn't include the vet notes (but I did). They say it only takes 5-10 days for them to process a claim. I waited 2 weeks and still heard nothing from them. So, I call and ask what is taking them so long. They said they were finalizing my claim. I found out later they had closed my claim and didn't even notify me (yep just dropped it). I felt like they were just jerking me around. So, I had no interest in continuing to talk with them since I had come to see that their costomer service personnel were clearly not honest with their customers. Furthermore I stopped paying them for the policy. Why should I give one more red cent to an insurance company that doesn't uphold their end of things and doesn't compensate their customers claims in accordance with the policies they are paying for? I won't give MetLife any more of my money or my business.

Insurer: MetLife

By: Christy Liberty

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