221,348+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Signing Up
The process to compare plans and customize to fit my dog's needs was very useful.
Insurer: MetLife
By: Dawn
Pumpkin gets 5 Stars and deserves more...
I am taking the time to say what a wonderful job Pumpkin is doing supporting pet owners in their times of need. This company has it dialed in and keeps their promises. We are so grateful we have Pumpkin pet insurance on all of our pets, its been a true blessing. They processed our very large claim and paid it out with no questions asked. Thank you to whomever is sitting in those offices making decisions, you are providing an amazing service. 10/10 highly recommend.
Insurer: Pumpkin
By: Emmy's former parents
Compassionate and affordable
I'm very thankful I switched to this insurance company last year. I was being priced out of the other company (Embrace) as my dog got into her senior years. Spot provided packages and coverage we could afford. I did have a vet check before switching and there was one pre-existing skin tag we later had removed that they didn't cover. But I felt that was reasonable and they covered the majority of the surgery because we were removing new ones as well (less our deductible). Fast forward and our dog developed a large bump super fast. Had it removed and biopsy and it was mast cell cancer and super nasty. They covered the majority of that well, less our copay and the claim process was pretty easy and fast. When the bump came back and started spreading, we knew that was it for our almost 14 yr old girl. We had a mobile vet come and put her down and I filed our final claim. They not only got to that pretty quick, but they turned off the billing for her automatically the day after she died without me having to call. And yesterday, the sweetest representative phoned to give me heartfelt condolences and ask how I was. That was the most human, compassionate, and thoughtful decision a company has made in a long time. I would highly recommend. I've only had good experiences since switching.
Insurer: Spot
By: Holly Oostra
Fetch's Customer Service…
Fetch's Customer Service representative, Nadine was wonderful helping me complete the enrollment for my puppy Allie. She was very professional and answered all of my questions. Thanks again and looking forward to ongoing assistance with Allie's healthcare.
Insurer: Fetch
By: Sara
My experience with Pumpkin Ins.
I have had 5 GSD’s for the past 25 years. In the past 5 years I realize that having pet insurance is a must specially now days when veterinary expenses have more than double. When you have a pet (dog) like a German shepherd they become part of your family really fast and you will sacrifice any expenditure to see them well again. In my case my German Shepherd has had a couple of emergencies that require hospital stays and the charges were astronomical. Pumpkin ins came to the rescue very fast and reimbursed me for almost 90% of the charges after the deductible were met. Pumpkin has excellent customer service guiding you thru the claim process while speaking to a real person. I am very happy with pumpkin pet insurance as of this date.
Insurer: Pumpkin
By: Guillermo
The best insurance around
The best insurance around. They actually care about their customers and our pets! Even had an agent check in and ask how Kosmo was doing. Thank you again pumpkin!
Insurer: Pumpkin
By: Ariel
Scammers
This company is a complete scam. Their platform and app never work, it takes WEEKS to get a claim filed and there’s no way to get any information about the process, you will wait hours on hold waiting to talk to a real person, and when you finally do they all act like it’s not their job to help you. No one has answers. They deny everything you submit. There’s a reason all of their comments are turned off on social media.
Insurer: Pets Best
By: Rayne
Love My Insurance
Submitting the claim is super easy and you get a response within a day or two. The funds are put directly into your account within two or three business days. Super great company to do business with. I've recommended to many family and friends.
Insurer: Pets Best
By: Pamela Deutsch
Disappointing to say the least
To hear my rates skyrocketed, while supposedly getting 2 different "discounts", finding out I need to wait over a month to even hope for a claim processed, and virtually no option to figure out who's processing my claims or how to get in touch with them, feels wildly disappointing. I know pet insurance takes a bit longer but this is far longer than anywhere else I've found or looked at. I really wish I'd looked more closely.
Insurer: ASPCA
By: Beth Anne