219,678+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,678 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick response to claim submission
Quick response to claim submission. Chat used to help with account management was very efficient, direct and provided the information needed.
Insurer: MetLife
By: customer
Great Customer Service
Kevin made this experience so easy. Explained the options and coverages clearly.
Insurer: Nationwide
By: Teresa Wing
Policy Start Date - Ridiculous Wait!!!!
The person who helped was very kind and had an answer for everything (even if it was a script type answer). Which is why I would like to give more stars but the issue is with the policy waiting period, which was stated as over a month. That seems very long especially when you are doing the right thing and adopting/rescuing a pet... they usually need to see a vet and get care sooner than later... This day in age, when you can get an ice cream cake delivered to your home still frozen or transfer thousands of dollars digitally and only wait a day, waiting for over a month for coverage is ridiculous. Just my thoughts.
Insurer: Nationwide
By: customer
Great pricing and flexibility
Great pricing and I like the flexibility. My biggest concern is cancer since my older dog is currently very expensive so the high deductible plan was perfect to provide me with some ease of mind.
Insurer: MetLife
By: Patrick Gaul
Great prices, but the checkout was a nightmare. I almost gave up!
The pricing and coverage options for bundling my home and auto insurance were good and easily beat the competition. However, actually completing the purchase was almost an impossible mission. The website kept crashing, slowed down significantly, and threw constant error messages at the final payment step. I had to redo the whole quote multiple times, and I honestly came very close to giving up on Sonnet entirely. In the end, I had to contact human support just to bypass the platform glitches and process my down payment. Great insurance product and savings, but the online checkout system is incredibly frustrating.
Insurer: Sonnet
By: Ivam Paulino
Prices are fair ,process was straight…
Prices are fair ,process was straight forward. No pushy tactics.
Insurer: MetLife
By: RENEE SNIEGOWSKI
Great customer service
Customer service explains everything, if there’s an issue it’s easily resolved.
Insurer: Sonnet
By: Rikki-Lea Niemeyer