224,914+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,914 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Thank you, MetLife
MetLife makes filing a claim easier than my own health insurance! Their review process is quick and easy.Even the health insurance policy is written in a more positive, caring language than human insurance!
Insurer: MetLife
By: randi digernes
I’m new to pet insurance but overall it…
I’m new to pet insurance but overall it was a good experience
Insurer: Fetch
By: JEFFREY
Everything was great
Everything was great. Reimbursement was given and n a reasonable amount of time.
Insurer: Fetch
By: TRUDY
Customer Service Excellent!
Customer agents were VERY friendly and helpful. My claim was processed promptly.
Insurer: Pumpkin
By: Sylvia
Always a good experience
I've been with PetPlan/Fetch for over 20 years, covering all my dogs, and my experience has always been positive. My most recent claim was handled just like the rest — whether big or small, they review and pay quickly. Thanks, Fetch! You make the sometimes-difficult decisions so much easier.
Insurer: Fetch
By: Dawn
Terrible Customer Service
I’m extremely frustrated with how long this claim is taking to process. We submitted all of the information, they refunded us off of something that was free (which means they didn’t even review it properly), said we couldn’t get anything back from any of the other services (which is not true because his previous allergy shot was covered). After sending an email, I now get emails saying our claim is missing info. So it went from being fully processed to now missing stuff and I’ve uploaded the documents they’re asking for yet I keep getting the same email. I’ve emailed them now twice asking why what I’m sending is now working and no one is responding. I am very disappointed because this is such a headache.
Insurer: MetLife
By: Amy
Excellent pet insurance I would…
Excellent pet insurance I would recommend you to all my friends
Insurer: Fetch
By: Linda B
Great service and set expectations ealry
Great service and set expectations ealry
Insurer: MetLife
By: customer
Claim reimbursement
It's been about a week since I sent Vet bill for my dog Ranger. Still haven't received anything on the claim I sent in.
Insurer: ASPCA
By: Frank Isla