208,199+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,199 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,699 reviews

4.9
Healthy Paws

10,961 reviews

4.9
Fetch

5,201 reviews

4.9
Trupanion

58,966 reviews

4.9
Pets Best

14,621 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

February 20, 2026

I find there's not much change from…

I find there's not much change from last year. I believe Melissa had mentioned at the end of last year that there was a technology migration for overall better service. Too me it looks as if the migration is still migrating! The website takes for ever to load and when it does functionality drags. No, it's not my computer. I have high speed internet and a new quality system. That being said the other issue I found is that claims seem to have moved a bit quicker but where is my cash? PetsBest gets their premiums on time regularly but lag in getting mine. Last issue, amount paid per claim, now unless I missed it the amounts paid out haven't changed since I joined. A wellness exam is quite expensive these days and their payout is a small fraction. Hopefully PetsBest will upgrade their tech issues and their payout amounts this year and going forward.

Insurer: Pets Best

By: CARY & AMY STEIN

Verified February 20, 2026

Quick and fair

Quick and fair

Insurer: MetLife

By: customer

Verified February 20, 2026

Everyone at Spot has been so helpful…

Everyone at Spot has been so helpful and understanding! I love this company and have never had any issues .

Insurer: Spot

By: Danielle Maxwell

Verified February 20, 2026

Great is very nice so far

Great is very nice so far

Insurer: MetLife

By: RAJ KHANNA

Verified February 20, 2026

Submit your soap notes with your receipts

No problem after submitted claims on line customer service pleasant and professional and helpful

Insurer: MetLife

By: Marion

Verified February 20, 2026

So Easy!

Signing up was very easy! Comparison between plans and explanations of what is covered was very thorough and easy to understand.

Insurer: MetLife

By: DCrews

February 20, 2026

We had a very nice experience with…

We had a very nice experience with Embrace. After we misplaced reimbursement checks, their support team quickly checked the status, confirmed they were not deposited, and issued replacements without any hassle. Everything was handled smoothly. 😄

Insurer: Embrace

By: Valerie

Verified February 20, 2026

Great service

Great service

Insurer: Spot

By: Robert Pietrini

Verified February 20, 2026

when looking over recent payment email…

when looking over recent payment email i noticed you used the wrong totals in charges incurred. i called and agent said check will be issued for incorrect totals and another check for corrected totals. i understand people make mistakes BUT if i didn't examine email would never have picked up on this. also, you use the discounted total instead of original charge. that is a courtesy to me as a long time Vet customer. I feel you should not use that!

Insurer: MetLife

By: Janice Levett

Verified February 20, 2026

Reimbursement is great

Reimbursement is great. Premium is getting too high for my pet.

Insurer: MetLife

By: Alice Nguyen

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